Dunkin'

3.6
359 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2130B SE Greenville Blvd, Greenville, NC
27858, United States

Hours

Reviews

3.6
359 reviews
5 stars
166
4 stars
69
3 stars
27
2 stars
21
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, with staff often displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to dissatisfaction and frustration.

Wait Times

Customers frequently experienced long wait times in the drive-thru, often exceeding 20 minutes, which contributed to negative experiences.

Product Quality

Feedback indicated that food and drink quality varied, with some items described as stale or poorly prepared.

Staffing Issues

Several reviews pointed out understaffing and management problems, impacting service speed and overall customer experience.
  • AT
    Atlise T
    Nov 8, 2025
    1.0
    I placed my order on the Dunkin App and when I arrived I was told “sorry, we aren’t serving any food. “. I asked for a refund because I had already paid using the app and I was told that they couldn’t refund because this restaurant didn’t collect it but the Dunkin Mobile had it and I needed to call them for a refund. Guess who never answered the phone? The Dunkin Mobile only answered with a recorded message suggesting I email them. This is nuts! I am still waiting to get a response from a human and a refund!
  • SH
    Spencer Hyman
    Nov 8, 2025
    1.0
    First was the wait. I can understand an occasional 10 min drive through wait time but 30 min is insane. Waited 10 minutes just to state I have a mobile order. In regards to the mobile order, only 1 item was as given. This was not communicated until I got to the door. Once I asked to be refunded for the items not given to me they told me no and slammed the window on me. Attempted to contact customer service and they aren’t taking calls. Shame as i typically would stop here before work one or twice a week, guess I’ll find a new morning spot. L
  • KH
    Kevin H.
    Nov 5, 2025
    1.0
    Terrible location...and I see the reviews back it up. I went there and they had no munchkins for my daughter...and out of like 3 different kinds of donuts I asked for before giving up. You took the "DONUTS" out of the name...didn't know you were taking the donuts out of the store, too. Pathetic
  • AA
    Aiman Alawdi
    Nov 4, 2025
    1.0
    I ordered with out sugar and caramel and they put sugar and caramel ! I will never come back
  • AB
    Angela Battle
    Sep 28, 2025
    5.0
    Gm the young lady name T that works there almost polite always speak she the only one everybody have u standing there u can welcome doordashers too we people.I hope she get a reward.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Greenville, NC?

Dunkin' in Greenville, NC is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.