Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
181 reviews
5 stars
99
4 stars
23
3 stars
12
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are criticized for poor attitudes and rudeness.
Wait Times
Many customers reported long wait times, especially in the drive-thru, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent; while some customers enjoyed their meals, others reported issues with cold or poorly prepared food.
Cleanliness
The establishment is generally noted for being clean, contributing positively to the dining experience.
Order Accuracy
Several reviews highlighted problems with order accuracy, including missing items and incorrect orders.
- ALAskme LaterDec 23, 20255.0Super friendly staff . Very clean inside and out. Food was perfect .
- ARAnon ReviewsDec 18, 20252.0Ordered some sauce and tossed tenders…:and it seems like they forgot to toss them!
- JWJordan WhittDec 12, 20255.0Devan is amazing! Great service and great food as well!
- MSMatthew SwordsSep 15, 20251.0I can only rate the service as that’s where the experience started and ended, the drive through. Whoever is operating the drive through mic on the afternoon of September 15, 2025 approximately around 3:30 PM is likely causing this establishment to loose not only my business but those of anyone who needs more than a few seconds issue their order. I was spoken to as if I were a nuisance for not knowing EXACTLY what my party wished to order IMMEDIATELY. Pulled away from the order at a certain point due to being spoken to like I shouldn’t have bothered her in the first place.
- RMRyan MooreSep 6, 20251.0Nasty customer service
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Greenville, NC?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM. The location is closed on November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Greenville?
It is located at 913 S. Memorial Drive, Greenville, NC 27834, United States.
What type of food and treats can I expect at this Dairy Queen?
They serve classic fast-food items like burgers and fries, with soft-serve ice cream and signature shakes as highlights. Specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQCakes.
Does Dairy Queen Grill & Chill offer amenities for families with children?
Yes, the location offers booster seats, high chairs, is wheelchair accessible, and welcomes families and children. It also has seating, restrooms, drive-thru service, free WiFi, and mobile ordering and rewards.
How can I place an order for pickup from Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/46128/ or download the Dairy Queen app for exclusive deals.
Is there a drive-thru available at the Dairy Queen Grill & Chill in Greenville?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
What nearby food options are available around Dairy Queen Grill & Chill?
Nearby food options include Hardee's for fast food and burgers, Ernie's Famous Subs for sandwiches, The Bread Lady bakery and sandwich shop, Waffle House for breakfast and brunch, Abrams Bar-B-Q for barbecue, Harvey's The Breakfast Place, and Pizza Hut for pizza and fast food.
Are there any hotels or lodging options near Dairy Queen Grill & Chill?
Yes, nearby hotels include Holiday Inn Express Greenville, Econo Lodge, Fairfield Inn & Suites by Marriott Greenville, Staybridge Suites Greenville Medical Center, Super 8, Baymont by Wyndham Greenville, Motel 6 Greenville - ECU Medical Center, and Days Inn.
What nearby services or stores can I find close to Dairy Queen Grill & Chill?
Nearby services include AutoZone for automotive parts and repairs, Donnie's Automotive Care, Carpetland Flooring Express for flooring and retail, Handy Mart - Turtle Dude convenience store and gas station, Shell gas station, and Dollar Tree discount store.
What nearby educational or medical facilities are close to Dairy Queen Grill & Chill?
Nearby you can find Pitt County Schools Health Sciences Academy, a public educational institution, and the Medical District in Greenville which includes hospital services.