Buffalo Wild Wings

Reviews

• MD

  Matthew Dudding

  4 days ago
  1.0
  Candace, do your job. Make sure your grill cooks are actually washing their hands and not just walking past the sink like it’s decoration. Gloves are not optional. Hairnets and beard guards are not a suggestion. Basic food safety isn’t “extra” — it’s the bare minimum. Customers should not have to question whether the person cooking their food has touched their phone, their face, or who knows what else before handling it. And while you’re at it, enforce proper hold times. Nobody wants dried-out, old product being pushed out because nobody bothered to check a timer. It’s not that hard to run a clean kitchen. Hold your team accountable and stop letting standards slide.
• AT

  Anthony Twitty

  6 days ago
  1.0
  Was told upon arrival the wait would be 45 minutes because the kitchen was backed up. Waited a total of 47 minutes with a 3 year old, a 4 year old and a newborn. Looked into the dining area and saw there were 10 open tables!!! This location needs to better staff or hire the right management to accommodate the patrons. Food is great when they get the orders correct.
• CM

  Carmen Maxx

  Feb 20, 2026
  1.0
  I feel compelled to share my experience regarding the behavior of the manager, Emily, during our recent interactions. What I observed made me deeply uncomfortable and concerned as a wife. During multiple visits, Emily’s demeanor toward my husband felt noticeably different from how she treated other customers. She consistently singled him out for extended conversations that went beyond normal customer service. While friendly service is always appreciated, the tone and body language crossed into what I would describe as flirtatious territory. She frequently maintained prolonged eye contact, laughed excessively at simple comments, and used light, unnecessary physical contact (such as touching his arm while speaking). On more than one occasion, she complimented his appearance in a way that felt personal rather than professional. These interactions occurred while I was standing right there, which made the situation even more uncomfortable. Additionally, she made comments that seemed designed to create familiarity, such as referencing previous visits in a way that suggested she had been paying particular attention to him. The dynamic felt less like standard hospitality and more like deliberate personal attention. I understand that managers are expected to be warm and engaging, but there is a clear difference between professional friendliness and behavior that undermines boundaries. As a married couple, we expect interactions to remain respectful and appropriate. This experience left me feeling disrespected and uneasy. I hope that greater awareness of professional boundaries can help prevent similar situations in the future.
• KS

  Karmin Sanchez

  Feb 15, 2026
  1.0
  This might actually be the worst restaurant in Greenville. Walked in for dinner. Restaurant was half empty yet there were 3 couples standing and sitting in the front waiting to be seated. Hostess was just standing around talking to another young lady about what hair she was getting done soon. One of the couples said she had been waiting over an hour to be seated and hadn’t seen anyone since she walked in. Just disgusting and I will be reaching out to corporate this week. Just close the restaurant at this point.
• AD

  Antoine Duggs

  Feb 11, 2026
  1.0
  I’m very disappointed with my recent visit to Buffalo Wild Wings. After being seated, I waited about 45 minutes and only saw my server, Carla, once during that entire time. I never received my food, and there were no updates or check-ins to explain the delay. To make matters worse, while I was waiting, I went to get a drink and observed a kitchen staff member behaving in a way that appeared highly inappropriate and unprofessional. It made me extremely uncomfortable. Between the lack of service, not receiving my order, and witnessing unprofessional behavior from staff, I ultimately decided to leave. This experience fell far below what I would expect from a restaurant, and I hope management takes steps to address both the service and staff conduct issues.

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