Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, such as cold or overcooked items, incorrect orders, and unsanitary conditions.
Speed of Service
A significant number of reviews mentioned slow service, particularly in the drive-thru, with waits of 25 minutes or more being common.
Staff Attitude
Several reviews noted unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain food items.
AT
Angelo Torres
4 days ago
1.0
Rude customer service. Long wait even when there’s no line . Your better off driving a few more minutes to a better bojangles than this one
AA
Anthony
Nov 13, 2025
5.0
My experience of a customer was great food is not delightful the quality is horrible and quantity is a view :)
JC
John Collums
Nov 13, 2025
5.0
Eat lunch from here often,
BW
Brandon Wallace
Nov 2, 2025
1.0
Absolutely terrible service, took 25 minutes in drive thru line. Rude at the window. Absolutely horrendous.
TX
Thee1 X
Oct 23, 2025
1.0
This restaurant has awful customer service . Why serve me a salad with a bowl full of brown lettuce? I went back to return the salad and they wouldn't respond to me at the drive thru so I drove to the window. An older Black female was on her phone watching the screen. I'm sure Bojangles is NOT paying folks to watch phones while working at Bojangles drive thru. The young male working with her thought it was funny. Obviously these folks can't be left unsupervised. Why is it so difficult to get a salad? Why is it so difficult to exemplify customer service? Why are you at work taking up space behind the counter? Bojangles should remove the phones from folks working with customers since their phone is their priority and not the customers they are hired to serve.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the opening hours for Bojangles' drive-through?
The drive-through is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.
Does Bojangles offer dine-in and takeout services?
Yes, Bojangles offers dine-in, takeout, and delivery services.
Is there a Bojangles app for ordering food?
Yes, you can order through the Bojangles app available on both iOS and Android platforms.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa for payment.
Does Bojangles have facilities for families and children?
Yes, Bojangles welcomes families and has a children's menu available.
Can customers use the drive-through service at Bojangles?
Yes, Bojangles has a drive-through available during operating hours.
What nearby fast food options can I find near Bojangles?
Burger King is a nearby fast food restaurant where you can explore more dining options before or after your visit to Bojangles.
Are there any banking facilities close to Bojangles?
Yes, there are several banking options nearby including Bank of America ATM, Bank of America Financial Center, BB&T Mortgage, and Truist, which can be convenient for customers needing financial services while visiting.
What other dining establishments are located near Bojangles?
Nearby dining options include Cicis pizza restaurant and Mission BBQ, providing variety for those looking to try different cuisines.