Bojangles

3.8
854 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
321 Greenville Blvd., S.E., Greenville, NC
27858, United States

Hours

Reviews

3.8
854 reviews
5 stars
393
4 stars
188
3 stars
97
2 stars
37
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, such as cold or overcooked items, incorrect orders, and unsanitary conditions.

Speed of Service

A significant number of reviews mentioned slow service, particularly in the drive-thru, with waits of 25 minutes or more being common.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including lack of communication and dismissive attitudes towards customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain food items.
  • AT
    Angelo Torres
    4 days ago
    1.0
    Rude customer service. Long wait even when there’s no line . Your better off driving a few more minutes to a better bojangles than this one
  • AA
    Anthony
    Nov 13, 2025
    5.0
    My experience of a customer was great food is not delightful the quality is horrible and quantity is a view :)
  • JC
    John Collums
    Nov 13, 2025
    5.0
    Eat lunch from here often,
  • BW
    Brandon Wallace
    Nov 2, 2025
    1.0
    Absolutely terrible service, took 25 minutes in drive thru line. Rude at the window. Absolutely horrendous.
  • TX
    Thee1 X
    Oct 23, 2025
    1.0
    This restaurant has awful customer service . Why serve me a salad with a bowl full of brown lettuce? I went back to return the salad and they wouldn't respond to me at the drive thru so I drove to the window. An older Black female was on her phone watching the screen. I'm sure Bojangles is NOT paying folks to watch phones while working at Bojangles drive thru. The young male working with her thought it was funny. Obviously these folks can't be left unsupervised. Why is it so difficult to get a salad? Why is it so difficult to exemplify customer service? Why are you at work taking up space behind the counter? Bojangles should remove the phones from folks working with customers since their phone is their priority and not the customers they are hired to serve.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the opening hours for Bojangles' drive-through?

The drive-through is open from 5:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:30 AM to 11:00 PM on Friday and Saturday.