Arby's

Reviews

• JJ

  Jennie Johnson

  Apr 11, 2026
  5.0
  The one in Greenville NC was awesome. Very accommodating. Food hot and fresh. Employees polite. The one in Washington NC was horrible. The food was cold but service was non existent. They don't even have highchairs.
• RB

  Richard Blaze

  Feb 10, 2026
  5.0
  Excellent
• LL

  LaToya Lane

  Feb 6, 2026
  5.0
  Always treated with live and respect. Food is great.
• CD

  christina dukes

  Jan 1, 2026
  5.0
  Ordered Online. Order was ready and correct when I arrived. One of the cleanest restaurants I've been to. Five 🌟
• DF

  Dutch Fox

  Nov 18, 2025
  1.0
  The employees at this location seem to always have a bad attitude. Besides that, Tonight I picked up my online order and when I got home 15 minutes later I realize they did not give me any au’jus sauce for my French dip. I called to let the manager know. To me the sandwich is no good without the au’jus. The manager first of all, hung up on me twice. Then told me that I could come get it right now or I could pick it up tomorrow. They were 15 minutes from closing. I asked would they replace my sandwich tomorrow because my wife and child are home and I didn’t want to leave again at 10:45 pm. She told me that they would only give me the au’jus tomorrow but if I want another sandwich I’ll have to pay for it. Then she hung up on me again and did not answer the phone afterwards. That is terrible customer service! It’s not a French dip without the au’jus! I left my family and went to get the sauce. Upon arrival the girl tells me that she is the manager and her name is Kiara but I spoke with the other manager who is on duty and her name is Kiara. I believe this person is a was dishonest and I’m very skeptical as to why she gave me au’jus in a regular drinking cup but only after she took that cup to the back for 3 minutes and then came back and filled it with au’jus. Terrible customer service and terrible attitudes. I will never go back to this location. This wasn’t the first bad encounter with Arby’s on east fire tower road, but it was the last for me.