Subway

Reviews

• MG

  Monique G.

  Apr 8, 2026
  1.0
  I visited this location on 4/8/26 and had a very frustrating experience. After 9 PM, the lobby is closed, so you’re required to use the drive-thru. When I arrived, I told the employee I was picking up a mobile order and gave my name. She told me to pull forward, but when I got to the window, she tried to hand me the wrong order. After pointing out the mistake, she seemed visibly frustrated, even though the error wasn’t mine. She then came back and told me they didn’t have my order at all. I showed her my app confirming the order was completed, but she claimed their system isn’t synced with the app and that they don’t receive those payments. When I asked for a manager, she said there wasn’t one on shift. I then asked for her name, and she refused, even covering her name tag. Throughout the interaction, she was rude and condescending. I asked for contact information for the GM to resolve the issue and request a refund, but she said she couldn’t provide that either. I even offered to have them remake the order and pay the difference while I disputed the app charge, but she refused again. She also declined to contact a manager when I asked. Overall, this was a very disappointing experience. I was treated as if I had done something wrong, simply because their system failed to process the order properly. Accepting orders through the app, marking them as ready, and then not having them available at pickup is unacceptable. I will be following up with the owner regarding this situation. Careful, buyers be very careful at this particular location. I’d recommend Jersey Mikes in the same parking lot.
• AS

  Angela Silver-Williams

  Mar 21, 2026
  1.0
  I went in about 5 employees came from the back because no one was at the counter. There was no greeting nor I’ll be right with you. However, they found it in them to use profanity while talking amongst themselves. I decided to leave! I hope one of the five wasn’t a manager.
• SL

  Shaquan Lowe

  Dec 17, 2025
  1.0
  I went to the drive thru to order my sub. As I was driving past the windows, the employees shook their heads and rolled their eyes. I ordered my $14 foot long and asked for it to be toasted. I literally live right around the corner and my food was cold. When I got to the window, the payment was taken had to wait a couple of minutes and received my order for a cold steak and cheese sub that wasn’t toasted as I requested. I’m wondering why I had to pay $14 for this at all. I won’t be returning for the quality of service or food.
• CT

  Cory Turner

  Dec 10, 2025
  1.0
  If you say you close at 10pm then you should accept business until 10pm. No reason your store should be pitch black at 9:40 and your employees saying they close early so they can cleanup.

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