Wendy's

3.4
1616 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
913 Summit Avenue, Greensboro, NC
27405, United States

Hours

Reviews

3.4
1,616 reviews
5 stars
535
4 stars
386
3 stars
264
2 stars
125
1 star
306

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews indicated that the food was often cold, stale, or not prepared fresh, leading to dissatisfaction.

Cleanliness Issues

Numerous customers noted unsanitary conditions in the restaurant, including dirty floors, tables, and even sightings of pests.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and poor handling of customer complaints.
  • CN
    Certified White Boy “Mikeybeesn” NobullalloveR
    5 days ago
    3.0
    We got my order wrong but I have good food and the place is clean pretty much
  • SS
    Sharon Smith
    Dec 22, 2025
    1.0
    We waited at the drive thru 10 minutes before our order was taken. No customer service. We were told give me a second.
  • MN
    Missandei De Naath
    Dec 16, 2025
    5.0
    The food was fresh and Customer service smooth.
  • JC
    J C
    Nov 26, 2025
    1.0
    I stopped by this Wendy’s for a quick bite, and while the service itself was fast, the place was honestly disgusting. The floors were dirty, the tables were dirty, even the windows had grime and food crumbs all over them. It looked like nobody had cleaned anything in a while. To top it off, I actually pulled a hair out of my food. The drink machine barely worked and everything came out flat. Overall just a horrible experience. I definitely won’t be coming back.
  • KC
    Kayla C
    Nov 15, 2025
    4.0
    Came in last night Employees were pretty chill-by chill i mean not rude but not over the top and fake smiles. Ordered and was out the door in maybe 8 minutes. Got one of the brownie ice cream treats (not sure the name. I dont go out much). Chicken tenders and fries were good quantity but food wasnt 100%hot. More of room temp. Otherwise, nice little location

Frequently Asked Questions About Wendy's

Is Summit Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Summit Avenue?

The drive-thru at this Wendy's location is open Monday, Tuesday, Thursday from 7 AM to midnight; Wednesday and Sunday from 7 AM to 10 PM; Friday and Saturday from 7 AM (8 AM Saturday and Sunday) to 1 AM on Friday and Saturday.