Wendy's

3.4
1608 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
913 Summit Avenue, Greensboro, NC
27405, United States

Hours

Reviews

3.4
1,608 reviews
5 stars
531
4 stars
385
3 stars
263
2 stars
125
1 star
304

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or improperly prepared food, including old fries and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including sightings of roaches, dead flies, and dirty kitchen areas.

Customer Service

Many customers experienced rude or unprofessional behavior from staff, including poor communication and attitude issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers stating they never received what they ordered.

Speed of Service

Customers consistently noted slow service, with long wait times in the drive-thru and for food preparation.
  • ZM
    Zane Mangrum
    Nov 16, 2025
    4.0
    good service and food. having the app for deals and ordering ahead proved a budget and time friendly option.
  • KC
    Kayla C
    Nov 15, 2025
    4.0
    Came in last night Employees were pretty chill-by chill i mean not rude but not over the top and fake smiles. Ordered and was out the door in maybe 8 minutes. Got one of the brownie ice cream treats (not sure the name. I dont go out much). Chicken tenders and fries were good quantity but food wasnt 100%hot. More of room temp. Otherwise, nice little location
  • MG
    Michael Gee
    Nov 13, 2025
    1.0
    This Wendy's likes to close their dining room 2 hours early. I was picking up a door dash order and had to wait in the drive through causing the customer to have to wait like an extra 20 minutes. Honestly this is ridiculous. If you cant stay open the hours you have posted. Ya probably should just close up shop. Go into a new line of work or something. Clearly managing a Wendy's is too difficult for you.
  • AC
    Alejandro Castro
    Nov 3, 2025
    1.0
    Worst Wendy's in Greensboro. Done believe me? Go give it a try.
  • IW
    India Walker
    Oct 26, 2025
    1.0
    Food wasn't fresh... The kitchen area was NASTY old food and oil caked up under fryers and counter tops Fries were dry stale and cold.. They did give me fresh fries after I asked for fresh. Lobby appeared to be clean, but the smell was not so pleasant.. Will not be back..

Frequently Asked Questions About Wendy's

Is Summit Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.