Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, affecting the overall experience.
Wait Times
Customers frequently experienced long wait times in the drive-thru and for food preparation, leading to frustration.
CN
Charles Neill
2 days ago
5.0
Wendy’s is the best fast food burger chain
MB
Matty B
Dec 18, 2025
2.0
Obviously Wendy's doesn't care about reviews bc this one is on a kill streak of 20+ bad reviews. Everytime I order online 15 minutes early rather there is a live or not I have to pull forward and wait 10 more minutes. Makes no sense but a guy in front of me can order $50 worth of jbcs and fries and they hold the line up to make um. Online order placed, wait 11 minutes to get to drive thru just to tell um I had an online order just wait more. Outlandish
SC
Shevella Cherry
Dec 2, 2025
4.0
We went through the drive through however the lady was very pleasant
TG
Tim Garland
Nov 26, 2025
1.0
I visited the drive-through recently and had a very disappointing experience. The older woman working the window was extremely rude and rushed me while I was placing my order. After waiting about 11 minutes, my food came out cold, dry, and stale.
I explained the issue to her, and she said she would remake the order, but she never came back. When I knocked on the window for assistance, she told me to pull back around instead of resolving the situation.
Overall, the service was unacceptable, and I believe this employee’s behavior needs to be addressed immediately.
JB
Julia Brantley
Nov 19, 2025
1.0
I can see why Wendy's is closing some of their locations, partially due to how crappy their customer service is. If they would simply hire people who actually care maybe they wouldn't be closing hundreds of locations.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 6:00 AM to 9:00 PM on Mondays, and from 6:00 AM to 1:00 AM Tuesday through Sunday.
Is this Wendy's location currently open?
Yes, Adams Farm Wendy's in Greensboro, NC is open and committed to serving quality food daily.
Does Wendy's at 5700 W. Gate City Blvd serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order Wendy's for delivery or takeout at this location?
You can order delivery or takeout via the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location directly?
You may call (336) 663-6693, use live chat or leave a message on the Wendy's Contact page, or complete their Customer Satisfaction Survey with your receipt information.
Are there any nearby grocery or fuel centers close to this Wendy's?
Yes, Harris Teeter Fuel Center and Lidl US supermarket are nearby, convenient for shopping or fueling before or after your meal.
What nearby medical services are accessible from this Wendy's location?
Nearby medical services include Atrium Health Wake Forest Baptist Family Medicine, Regional Physicians Primary Care, Banfield Pet Hospital, and Adams Farm Family Dentistry.
Are there any fitness or wellness centers near Wendy's at 5700 W. Gate City Blvd?
Yes, Orangetheory Fitness Jamestown and Youtherapy Aesthetics at Suites by Ivy House spa are close by for your wellness needs.
Can customers enjoy other dining options near this Wendy's location?
Nearby dining options include Poblano's Mexican Restaurant and Blue Rock Pizza & Tap, great spots to visit before or after Wendy's.