Wendy's

Reviews

• KS

  kk s

  4 days ago
  1.0
  Almost every time I come here since last August I have issues. They always have you “wait” for your food to keep their time down even when it’s a mobile order that’s been in the system. Even after you wait 5/10 minutes I’ve still received cold and old food. I rarely get fresh food even though they have us pull around to the front EVERY SINGLE TIME. I work right up the road from this location is the only reason I even keep coming back. Some times the people are nice but most the time the window lady has a mean attitude and acts like she hates her job. This last time tonight (1/8) I placed a mobile order was asked to go around front and see 2 ladies not doing nothing on company time doing hair in the lobby. That’s very unacceptable. This wendy’s needs major reconstruction with staff and upholding procedure. None the less. I expect a change or I will continue to write reviews and contact corporate. Enough is enough.
• GB

  Gretchen Boykin

  Jan 2, 2026
  4.0
  Their new chicken tenders combo is overpriced. 3 tenders, fries and a drink is 11.00.
• RP

  Ron Pittard

  Dec 26, 2025
  1.0
  Let me start by saying that I rarely take the time to write reviews unless the experience is truly memorable—good or bad. Unfortunately, this was by far one of the worst experiences I’ve ever had. My family and I visited the Wendy’s on Randleman Rd in Greensboro, NC, across from Cook Out. Cook Out’s line was backed up, and Wendy’s was nearly empty, which in hindsight should have been a warning. We placed our order: • A Biggie Bag with a chicken sandwich and nuggets, with honey mustard • Two spicy chicken nugget combos with Sprite and BBQ sauce • One spicy chicken combo with no tomato and a Sprite • One Dave’s Double combo with no tomato and a Sprite When we reached the window, the young lady with glasses and a do-rag handed us only four drinks. I politely asked for the fifth. We also noticed there were no straws. When we asked for them, she responded with an attitude and told us to pull forward because the food wasn’t ready. We waited in front, and a woman wearing a bonnet brought out four bags. I told her we had five combos and were missing food. She went back inside with an attitude and returned saying nothing was missing except fries. I assumed that was the issue and accepted the fries. Then we realized the honey mustard we requested wasn’t included. I went inside to ask for it, especially after my wife pointed out the bonnet employee’s attitude.She was told that if she didn’t want to be pleasant, she shouldn’t have come to work. Instead of simply correcting the mistake, she charged me $0.57 for the sauce—after they had already messed up the order multiple times. To make matters worse, the spicy chicken sandwich that was supposed to have no tomato came with tomato, and my wife is allergic. At that point, it was clear we had paid for terrible service from start to finish. When they said customer service is dead, this place is the perfect example why employers are going to automated service and firing incompetent and overwhelmed employees that come to work right out of bed.
• JR

  Jessie Renee

  Dec 23, 2025
  5.0
  Nuggets and cheesy cheese fries.. I would post pics but they've been inhaled 🤣
• KS

  Kaneisha Smith

  Dec 5, 2025
  5.0
  Everybody Here Is Just So Sweet , I’m thankful For Yall ❤️ Food Be Hot Service be Quick With Positive Attitudes .

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