At Wendy’s in Greensboro, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Greensboro, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unprofessional staff, while a few praised friendly service.
Food Quality
Customers frequently reported issues with food quality, including cold or old food, incorrect orders, and unsanitary conditions.
Drive-Thru Experience
Many reviews mentioned long wait times and the need to pull forward despite low traffic, indicating poor management of the drive-thru process.
Cleanliness
Several customers expressed concerns about cleanliness, citing unsanitary conditions and lack of proper hygiene practices among staff.
AM
Anais Myrick
Feb 2, 2026
5.0
I just want to take the moment to give yo-yo a very special shout out. She was so kind in the drive-through. My food was fresh and hot. My drinks were to a perfectness and a drink tray and she was very patient and understanding. Thank you so much. this is why I choose this Wendy’s all the time.
PL
P L
Jan 24, 2026
4.0
customer service needs to improve
DD
Dee
Jan 23, 2026
1.0
I come to the drive thru just sitting there not once did the lady say welcome to Wendy’s one moment I’ll be with you. So I say hello. The lady says you don’t have to say hello. I said well say something vs having someone just sit here and it’s only one car ahead at the window. I call up there and she claims to be the manager. Y’all need to hire better people with better customer service skills. 2 drive thru lanes and can only run one. It’s suppose to make drive thru time better and multi task. Wrong person as a manager if she truly is.
KS
Kimberly Scott
Jan 15, 2026
2.0
When is the last time you changed the fry grease. Or do you always serve day old fries at 11am. Customer service is always friendly here. But fries are always a let down. Also NO RECEIPTS GIVEN BUT I GUESS I KNOW WHY.
KS
kk s
Jan 8, 2026
1.0
Almost every time I come here since last August I have issues. They always have you “wait” for your food to keep their time down even when it’s a mobile order that’s been in the system. Even after you wait 5/10 minutes I’ve still received cold and old food. I rarely get fresh food even though they have us pull around to the front EVERY SINGLE TIME. I work right up the road from this location is the only reason I even keep coming back. Some times the people are nice but most the time the window lady has a mean attitude and acts like she hates her job. This last time tonight (1/8) I placed a mobile order was asked to go around front and see 2 ladies not doing nothing on company time doing hair in the lobby. That’s very unacceptable. This wendy’s needs major reconstruction with staff and upholding procedure. None the less. I expect a change or I will continue to write reviews and contact corporate. Enough is enough.