Wendy's

3.3
1208 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4805 W Market Street, Greensboro, NC
27407, United States

Hours

Reviews

3.3
1,208 reviews
5 stars
422
4 stars
247
3 stars
144
2 stars
100
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Wait Times

Many customers experienced excessively long wait times in both the drive-thru and inside the restaurant.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables and floors.

Staffing Issues

Several reviews mentioned that the location appeared to be chronically understaffed, contributing to service delays.
  • SA
    Selorm Atsu-Amedoadzi
    Nov 11, 2025
    1.0
    This store is not busy, but waiting time is too long! You can wait for as long as 45 minutes to 1 hour. The painful part is you ask the lady receiving the orders how many more minutes you have to wait, and she tells you she has no idea, so you keep waiting thinking you have waited for long already.
  • NE
    Nameless Earf
    Sep 25, 2025
    1.0
    Idk what yall got going on on morning shift. But I literally found a piece of short hair on my cookie after I noticed a strong flat iron smell coming from the bag. Im really considering going to city about this. This is disgusting. If you know what I know just drive the extra mile to another location.
  • KP
    Kimaria Pinson
    Sep 20, 2025
    1.0
    Said their card reader wasn’t working but I find it ironic how often their card reader stops working with the last hour of them being open. Other returnees around them are typically slammed packed and their line is always empty or a few cars that are cash only. If you didn’t want to drop fries just say that.
  • MR
    Mike Rogers
    Sep 20, 2025
    1.0
    Have tried twice recently. Service was terrible both times and their execution was slow even with minimal customers around. Topping it off, they put a derogatory name for me on my receipt (most Wendy's put a number or ask for your name for the order). What an absolute mess of a joke. Amazingly enough, the food was decent, but not enough to make up for the horrendous customer service. No wonder they were basically empty both times.
  • VP
    Virginia Perry
    Sep 4, 2025
    1.0
    I stopped to get a frosty and was curious if they still had a jr frosty. The lady taking my order needs a new job, bc she clearly had not customer service skills. I asked several times if they had a jr frosty and she kept asking what flavor, does this complete your order, but never answered my question. She clearly wasn’t happy and I couldn’t believe the mgr at the store allowed her direct contact with customers. Worst customer service ever. However, The frosty was good.

Frequently Asked Questions About Wendy's

Is Market St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.