Wendy's

3.5
1099 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1500 West Lee Street, Greensboro, NC
27403, United States

Hours

Reviews

3.5
1,099 reviews
5 stars
365
4 stars
267
3 stars
183
2 stars
87
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Numerous customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned cold or stale food, particularly fries and burgers, leading to dissatisfaction.

Management Issues

Customers expressed concerns about poor management, including disorganization and lack of staff training.
  • CC
    Calvin Chadwick
    Nov 17, 2025
    1.0
    . I open my lunch to meal that looks like it has been prepared with leftovers from yesterday. I could tell the grease had not been changed based on my nuggets and fries. The burger looked a mess. I took the cheese off and this is what looked like.
  • TM
    Tina Ray McMahon
    Nov 6, 2025
    1.0
    This establishment has the most rude wait staff..did not get what I ordered and was loudly spoke to when I said there was a problem paud 18$ for 3 biscuits and a deink.. and they have no manag
  • JH
    Jose Hernandez
    Oct 30, 2025
    1.0
    Currently disabled with a broken foot as it was ran over by an 18 wheeler. I and wanted a quick cup of chili in this cold. Placed the order using the mobile app and was demanded I go inside to pick up. Even though drive through is an option for pick with Wendy’s. I had to ask a random man outside to pick up my food from inside and he ran off with it. Worse day of my life.
  • EA
    Emily Alcantar
    Oct 16, 2025
    1.0
    I placed a mobile order pick up to drive through and once I’m home I realize they completely forgot my large fry from my order, I forget this isn’t chick fil a where you know it’s going to be in the bag but no you have to double check, and the employees get mad. Typically don’t leave reviews but this made me so upset.
  • HG
    Hannah Gail
    Sep 28, 2025
    1.0
    Stopped by after a concert at the coliseum around 10p- placed a mobile order- picked up in DT after stating the order name as it appeared on the app when we finally arrive at the second window the manager says- well since you didn’t tell us your name we don’t have it ready plz pull over to the side and we will bring it out- after saying the name on the order one more time we pull off- 10 mins go by and they bring out the wrong order completely. The manager the yells out the window that they’re going to remake the order….what do you mean remake friend you never made it in the first place. It ended up being 30 mins before we got the correct order after placing it online - meaning it was midnight before we got home- the had no napkins in the bag and one straw for four drinks. Horrible management- dining room was also closed and that’s wild being so close to UNCG. I get that people have rough night- but blaming customers for your mistake is a poor habit. As someone who worked in fast food in management- she needs to goooooo.

Frequently Asked Questions About Wendy's

Is Lee St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.