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Tropical Smoothie Cafe

3.3
(391 reviews)
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Business Details

1201 West Gate City Boulevard, Greensboro, NC
27403, United States
(336) 895-4050
https://locations.tropicalsmoothiecafe.com/nc/greensboro/1201-west-gate-city-boulevard
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1201 West Gate City Boulevard, Greensboro, NC
27403, United States

Hours

Reviews

3.3
391 reviews
5 stars
170
4 stars
51
3 stars
23
2 stars
35
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed the smoothies, many complained about poor food quality, incorrect ingredients, and unsanitary conditions.

Customer Experience

Customers frequently noted a lack of customer service, with staff being unresponsive, rude, or distracted, contributing to overall dissatisfaction.

Cleanliness

The establishment was often described as dirty, with complaints about the state of the dining area and restrooms.

Management Concerns

There were calls for better management and staffing, as many reviews indicated that the location was poorly run and needed more oversight.
  • QK
    Queen K
    Feb 22, 2026
    1.0
    everytime i order here my smoothies suck. Food is decent. I ordered today and they left out one of my add-ins. They did the same thing in person because they were too lazy to replace the ingredients. I've at least had 3 horrible smoothies since ordering from here, I keep ordering because I love tropical and once in a blue moon do i get a good smoothie. The workers themselves had said that management is terrible. And also while I was in the store, an employee took a picture of me without my consent and shared it on social media for her own personal reasons. When I told the manager about this occurrence nothing was done. The worst tropical smoothie cafe ever.
  • EE
    Evan Stull (Evan)
    Jan 13, 2026
    2.0
    I don’t know if it’s because I’m white or I’m too old to be buying a smoothie from the college campus location, but how are you gonna grab smoothies look down at the name look around the room don’t say the name and put it back down and assume that that person’s not there. I ordered my drink as I was driving to this location. I ordered a ahead of time and I gave them more than the time called for for when it would be ready, waited in the store for another 10 minutes to finally walk up and say hey, is my order sitting behind the counter To which she replied, yes it’s sitting right here, it was one of those smoothies that she picked up, looked at the name, looked around the room and put it back down without asking if the person was in the room Maybe she’s in college for a reason PS still didn’t get what I ordered with the app, they left out the $1.99 up charge to the add on that I paid for and didn’t get Avoid this location
  • CM
    Carolina M
    Oct 21, 2025
    5.0
    The smoothie was good.
  • MI
    Mance Irvin
    Oct 4, 2025
    1.0
    No matter how many times I order online I either never get my food or they mess up somehow. They never pick up the phone and their service is absolute garbage. Worst location here in Greensboro will never order from here again
  • DD
    Dia
    Sep 26, 2025
    1.0
    their phone number does not work, I wasn’t able to contact them to cancel my order and therefore get a refund.
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Greensboro?

Dine-in hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified March 01, 2026Yext Knowledge Graph
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