Tropical Smoothie Cafe

3.3
390 reviews
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Business Details

1201 West Gate City Boulevard, Greensboro, NC
27403, United States
(336) 895-4050
https://locations.tropicalsmoothiecafe.com/nc/greensboro/1201-west-gate-city-boulevard
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1201 West Gate City Boulevard, Greensboro, NC
27403, United States

Hours

Reviews

3.3
390 reviews
5 stars
170
4 stars
51
3 stars
23
2 stars
34
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.

Cleanliness

The establishment received multiple complaints about unsanitary conditions, including dirty interiors and unkempt restrooms.

Food Quality

While some customers enjoyed the smoothies, many reported issues with poorly made items, missing ingredients, and overall lack of flavor.

Staff Professionalism

Reviews highlighted unprofessional behavior among staff, including being on their phones, lack of greetings, and poor customer service.

Positive Experiences

Despite the negative feedback, some customers praised the smoothies and specific staff members for their friendliness and efficiency.
  • CM
    Carolina M
    Oct 21, 2025
    5.0
    The smoothie was good.
  • MI
    Mance Irvin
    Oct 4, 2025
    1.0
    No matter how many times I order online I either never get my food or they mess up somehow. They never pick up the phone and their service is absolute garbage. Worst location here in Greensboro will never order from here again
  • DD
    Dia
    Sep 26, 2025
    1.0
    their phone number does not work, I wasn’t able to contact them to cancel my order and therefore get a refund.
  • CC
    Carrie Comer
    Sep 22, 2025
    2.0
    If you have a quick 30 minutes to spare to wait for your smoothie ticket to even be pulled to make, even if you order ahead, then 10/10. If you want your smoothie made anywhere close to their “promise” time, 0/10. I watched one young man take about 6 in-person orders while the online tickets came through while other employees walked around the store. I eventually got the manager, who was sitting down at a table, talking to another employee who had walked in, chat while my guy was drowning in orders. No one helped him til I brought it to her attention, and YEA, I’d say something again because he needed help and none of the other people in the entire building were helping this poor guy. He gets 10/10 stars too.
  • SU
    Susan Underwood
    Sep 21, 2025
    5.0
    First time going here. I got a mango monsoon plus protien it was delicious. I also did a detox green with basil I really enjoyed that too. So fresh and wonderful!
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe in Greensboro?

Dine-in hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.