Sonic Drive-In

Reviews

• TH

  Ty Hopkins

  Jan 3, 2026
  1.0
  It’s ridiculous the charge almost $5 for those tiny nonsalted no-caramel bites! They are smaller than the tiny mini candy bars…..
• JM

  Jeannie Marable

  Jan 2, 2026
  5.0
  SHOUT'OUT to The Sonic Team on Gate City, You Guy ROCK 🥳👊🥳, The Manager Lamont is AWESOME & Then Some, KEEP UP THE TEAM WORK, TEAM WORK, MAKES THE DREAM WORK🥳👊🥳
• SS

  Sarah Marlow (SG)

  Dec 13, 2025
  1.0
  Every visit to this location feels like a social experiment designed to see how much of a customer’s time and money they can waste before that customer gives up. Less than two months ago, I stopped here before work with plenty of time to pick up a mobile order. I checked in on the app and waited at a stall for five minutes. No acknowledgment. No activity. Nothing. Since they clearly didn’t realize, or didn’t care, that I was there (despite the store not being busy), I went through the drive-thru instead. I was acknowledged, told to pull forward past the window… and then abandoned. I sat there for THIRTY MINUTES. During that time, cars behind me gave up, parked, and went inside. I finally followed them, and magically, my food that was already 45 minutes late appeared in under three minutes once I walked inside. Apparently, the secret to being served at this location is to ignore the stalls, ignore the app, ignore the drive-thru, and just go inside. Otherwise, you could apparently sit outside indefinitely. Fast-forward to tonight (12/13/25) at around 10:55 p.m. After a long shift at work, I made the mistake of giving this place another chance. I placed a mobile order for a milkshake and chicken bites, checked in, and parked at stall 15. A few minutes later, an employee came out and asked if I had an order ahead, information that should already be visible since I CHECKED IN ON THEIR SYSTEM. I was then told the ice cream machine was “down,” which clearly meant it had already been cleaned for closing and they didn’t want to deal with it again. I was asked if I wanted something else to drink. No, I ordered a milkshake. That was the entire point of stopping here. I requested a refund and was told I’d have to do it through the app. When I asked how to do that, the response was essentially, “I don’t know, I don’t know the app.” So now I have no milkshake, no refund, and seven dollars missing from my account with zero guidance on how to get it back. This location excels at one thing: wasting customers’ time and money while offering absolutely no accountability, communication, or basic competence. If you enjoy being ignored, overcharged, and left to figure things out yourself, this is the place for you. Otherwise, save yourself the frustration and go literally anywhere else.
• DG

  Denny Caldwell (Grinn)

  Dec 12, 2025
  2.0
  We ordered a drink and tots via mobile. After waiting in our car for 10 minutes I went inside to see what was taking so long. The restaurant was empty except for another patron also waiting. After 5 more minutes I caught the attention of a worker. They helped with my order but it took yet another 5 minutes just to make the soda. When we got to the bottom of our drink, the spout from the drink machine was in our cup! I'll be sure to avoid this location in the future.
• CL

  Chris Logos

  Nov 21, 2025
  1.0
  SLOW! No one ahead of me and it still took forever with a simple order.