Pizza Hut

Reviews

• CG

  Charity Guerrero

  4 days ago
  1.0
  If I could rate 0 stars I would. If I could rate negative stars I would. No wonder over 300 locations are closing down, when stores like this exist. This should be the first one to close immediately. I placed my order at 6:23, the estimate time was 40-55 minutes, cool. They don’t give me a tracking number til 7:17…weird. Then the time kept changing it and the order wasn’t even confirmed til 7:23 when I got a driver. I was already irritated but I was giving them a chance. Even if I wanted to cancel my order they don’t let you🙂 My food finally comes at 8:00…almost two hours later. Then the food…my goodness the food…nothing fresh. It looks like it’s been sitting out for 10 years literally disgusting. All I want is a refund and the store doesn’t even answer their phone. This place should be should be demolished, I’ll work the bulldozer myself. Terrible food. Terrible service (or lack therof). I can’t emphasize enough how repulsive this situation is. Hope this place closes down soon. Don’t order from here! Oh I forgot to mention, pizza hut won’t deliver themselves so they get DoorDash to do it for them and none of the food was sealed up. So dangerous
• K1

  KC 1

  Feb 19, 2026
  1.0
  Ok mistakes happen, they messed my order, not the first time, but this time I didn't have time to wait for them to remake pizza so they said they will issue me a credit. This was 3 weeks ago, I go in today to get a pizza and their is no credit. Guy who was working there says he is the district manager and doesn't see a credit. Says he would have known if this was a credit issued because he's always at work. I describe the crew who was working and ask him to call his employees, then he says maybe they talked to another manager. I showed him where I was charged in the app and my acct. He said looks like it was refunded. [NO SIR] just said he could not find it in his system. Reminder you can see the past purchase on the app. Then he says maybe I paid for the wrong order. I say what are you talking about? Didn't happen & whY does that have to do with my credit. Needless to say he didn't honor transactions and was extremely rude. Make sure you ask for refund right there if you experience issues.
• MD

  Marla BB Deck

  Feb 2, 2026
  5.0
  Good customer service is not dead! We ordered 2 pizzas online. We picked them up and they were not correct. I called the store and they made sure to give me store credit toward my next order. I was frustrated but thankful they didn't just say the usual, "sorry about that." When I ordered the replacement pizzas they were perfect! Good amount of toppings and pan crust crispy and just right. Thank you for leaving a better taste in my mouth literally and figuratively.🤤
• MF

  Monique F

  Jan 10, 2026
  1.0
  The place was totally dusty, there was a door saying restroom but it was not a restroom, it had a few tables and seating areas that weren't available to be sat.
• KB

  Kawana Brown

  Sep 19, 2025
  4.0
  Nice employees helpful

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