Panera Bread

3.4
947 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Greensboro is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
2645 Lawndale Drive, Greensboro, NC
27408, United States

Hours

Reviews

3.4
947 reviews
5 stars
373
4 stars
168
3 stars
85
2 stars
82
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, with some experiencing waits of over an hour.

Customer Service

Feedback highlighted a mix of positive and negative customer service experiences, with some employees praised for their friendliness while others were described as rude or unprofessional.

Cleanliness

Multiple reviews pointed out issues with cleanliness, particularly in restrooms and dining areas, with some describing the location as dirty or poorly maintained.

Food Quality

While some customers enjoyed the food, there were complaints about portion sizes, food temperature, and overall quality, indicating inconsistency in the dining experience.

Management Issues

Several reviews suggested poor management and lack of organization among staff, leading to inefficient service and unresolved customer complaints.
  • RH
    Richard Hughes
    1 day ago
    1.0
    Picked up food for my wife and waited as I watched other people get their food that ordered after me. Then was asked what I ordered. I can't recommend this location. I'm not sure what the other locations are like but the service at the Lawndale location needs improvement.
  • RJ
    Rachel Johnson
    Nov 17, 2025
    1.0
    These people do not know how to make coffee whatsoever. I have been here multiple times hoping it was a one time issue but its insanely bad . They cant draw a espresso shot dont know what the normal drinks are such as cappuchino americano and dont know that peoples shouldn't wait 20 min for a drink when there is no line. Managers please train your staff. I been a barista before and its not acceptable to be this bad .
  • JK
    jameric kelly
    Nov 8, 2025
    2.0
    I ordered thur doordash and there were a lot of missing items and incorrect items. I just think the employees really just don't care or pay attention. I used to enjoy panera breads food but the service is so bad I'm just not interested anymore
  • EH
    Elaine Horton
    Nov 3, 2025
    1.0
    I ordered broccoli soup they said they were out they were also out of bread and charged me $1.49 upcharge for tomato bread to hand it to me not toasted not wrapped also I was told they were out of cheese American cheese for the grilled cheese the manager was rude but later apologized after she realized this was the third thing that I ordered I did not receive I asked for hot chocolate she informed me that I would have to go online to order it I informed her that I was not needless to say I'll eat at the Panera Bread in High Point on North Main it's always hot excellent. If they don't have what I want or they are out? They will accommodate you without being rude. And also I had to go in because they wasn't taking any more orders through the drive-thru unless it was through app of sort
  • MS
    Maya Stewart
    Oct 24, 2025
    1.0
    On October 22, around 8pm. Service was poor. I went through the drive thru to find they were only taking mobile orders, not a problem. I went in, I greeted the cashier with a smile and I was met with a poor attitude. I walked up to place the order and the young lady continued her attitude. I found out they were out of what I wanted and because of the attitude I had to walk out and think about any alternatives as she was being no help and her attitude was intoxicating. I came back placed my order and had a seat. I am not sure why this was the case, but after this experience I was upset because I have been under the weather and I love Panera as a pick me up. Not sure what the young lady’s problem, but it ruined my night and the quality of the food I find comfort in.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Greensboro accept reservations?

No, Panera Bread in Greensboro does not accept reservations.

What are the opening hours for Panera Bread Greensboro?

Panera Bread Greensboro is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 8:00 PM on Sunday.