Outback Steakhouse

4.2
2686 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Greensboro off Battleground Avenue and Westover Terrace and next to Hertz.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1611 Westover Terrace, Greensboro, NC
27408, United States

Hours

Reviews

4.2
2,686 reviews
5 stars
1,640
4 stars
480
3 stars
215
2 stars
130
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some customers praising attentive staff like Chris and Ian, while others reported slow service and long wait times.

Food Consistency

Food quality was inconsistent; while some meals were praised as delicious, others were criticized for being cold, overcooked, or poorly prepared.

Management Response

Management, particularly Chris, received positive feedback for addressing issues and providing excellent customer service, but some customers felt ignored or dissatisfied with their complaints.

Parking Issues

Multiple reviews highlighted problems with predatory towing practices in the parking lot, leading to customer frustration and loss of business.

Overall Experience

Overall experiences varied widely, with some customers expressing a desire to return due to good service and food, while others vowed not to return due to negative experiences.
  • FC
    Fredderick Christon
    Nov 11, 2025
    5.0
    I came in on 11-11-25 for the veterans day meal and of course there was a wait time and the place was packed (which is understandable, no complaints at all) but the young gentleman up front Mr. Jaylen Liles needs to be commended. I sat back while waiting to be seated and watched him keep his composure, smile, and greet every guest. Even when veterans pushed him to get their free meal "to go" he politely explained that they can only dine in. His professionalism and patience with the customers and veterans was amazing....oh yea, and my food was amazing and flavorful as always. Kudos to the cook.
  • VW
    Vickie Weiss
    Nov 11, 2025
    1.0
    We went in and greeter told us it would be around a 15 minute wait, we said ok. He asked for my name and typed it in. We noticed two other parties that came in after us, both parties of 2, were called before us. We went to check on status of us being served after waiting 30 minutes and he asked if we had received a text, I told him "no, you didn't ask for a number, just asked our name". We left and will not be back to this location.
  • HA
    Hari Andre'
    Nov 11, 2025
    3.0
    Went on a Tuesday night, didn't seem overly busy but definitely understaffed, waited 10 minutes for a table ro be cleared. Server who was also bartending seemed overwhelmed and wasn't very present. First time eating here, food was decent I guess. Probably wouldn't go back.
  • AL
    Alexxis Lewis
    Nov 9, 2025
    1.0
    If you come here wanting good service, don’t get your hopes up. Server Daniel is the rudest server I’ve ever encountered. Was too obvious he didn’t want to serve people of color. No telling what he may have even done to the food prior to bringing it out. Slammed my plate on the table. Just hateful and blatant racist. Definitely overheard him using the N-word openly. If you don’t wanna work or be around people of color, stay home. He does NOT need to be doing any type of service work. Keep your bad energy away from other people. Outback, yall definitely need to step up and get him handled. More like he needs to be fired effective immediately! He had another table of older ladies, black ladies and was so hateful to them it made my blood boil. Cursing at them. Yall need to get em up outta there. TODAY
  • DH
    David Hoggard
    Nov 8, 2025
    2.0
    Unfortunately this location has declined greatly. All dishes were cooked poorly, plates stayed on table and we essentially had to buss the table our selves. No refills. Two steaks so bad we just sent back and didn’t re-order. We have been coming here for over 10 years and will not be back anytime soon

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.