Outback Steakhouse

4.2
2707 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Greensboro off Battleground Avenue and Westover Terrace and next to Hertz.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1611 Westover Terrace, Greensboro, NC
27408, United States

Hours

Reviews

4.2
2,707 reviews
5 stars
1,652
4 stars
483
3 stars
216
2 stars
130
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, particularly highlighting managers like Chris and servers like Daniel and Ian.

Food Consistency

While some reviews praised the food quality, others reported issues with undercooked or poorly prepared dishes, leading to mixed experiences.

Management Response

Several customers noted positive interactions with management, particularly Chris, who was commended for addressing issues and ensuring customer satisfaction.

Staffing Issues

Multiple reviews mentioned understaffing and slow service during busy times, impacting the overall dining experience.

Cleanliness Concerns

Some customers reported cleanliness issues, particularly in the bathrooms, which detracted from their overall experience.
  • JR
    Jerry Roberts
    3 days ago
    5.0
    The food is incredible but absolute worst service I've ever seen in a restaurant. Sat at the bar for 25 minutes before the bartender could be bothered to stop watching TV and take our drink orders or even your down.
  • AM
    APRIL MITCHELL
    6 days ago
    5.0
    The food was good me and my family had a great time eating there i looking forward to go back 5 stars
  • BB
    Bryant Beane
    Jan 3, 2026
    5.0
    My family and I, a party of 16 were blown away by the service. Gary assisted our waiter and went above and beyond to make sure everyone was beyond satisfied.
  • AA
    asiamoe
    Dec 22, 2025
    1.0
    So we started off in the bar when I requested a high chair and then was moved because we cannot have a high chair in that area. Once we move over we didn’t have a waiter until we finally got a new one. Once we got our food after 30 minutes for wings. I didn’t even eat them. The service was awful. One manager fixed everything his name was Josh!! Thank you again Josh!!
  • TI
    Thomas Jacobs II
    Dec 14, 2025
    5.0
    It’s easy to jump online and leave reviews when something goes wrong, but we need to have the same energy when we have a great experience — and this was absolutely one of those times. I was thoroughly impressed with the service from start to finish. From the hostess to the wait staff, everyone was wonderful. Our server, Rachel, immediately stood out. She was joyful, professional, and playful in the best way. We joked, laughed, and genuinely enjoyed interacting with her. She struck the perfect balance — attentive without hovering — checking in when needed while clearly managing other tables with ease. The food runners were just as polite and helpful. When our food arrived, I asked for ketchup and ranch. Instead of redirecting me to our server, the runner asked if I wanted one or two of each and brought them back promptly, right as Rachel was coming to check on us. When we finished our meal, we asked Rachel to get the manager. She gave us the most concerned look, thinking she’d done something wrong. When the manager (I believe his name was Chris) came over, Rachel stayed because she genuinely wanted to know what she could have done better — only to quickly realize it was all compliments. We shared how impressed we were with the entire team, from the hostess to our server and everyone in between. The staff truly seemed like they wanted to be at work, and if they didn’t, they made a point not to show it. Everyone was pleasant, fun, and had a great attitude. We look forward to coming back to Greensboro, and we will absolutely be stopping by this Outback again!

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.