Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with many customers noting that their requests were not fulfilled.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh meals while others received cold or poorly prepared food.
Wait Times
Long wait times noted, especially in drive-thru and mobile orders, leading to frustration among customers.
Cleanliness
Some customers found the restaurant clean, while others reported unsanitary conditions, particularly in the bathrooms.
TB
Terri Breedlove
4 days ago
1.0
Bad experience. Customer service was good, food and pricing, not good.
BG
brandin guude
Nov 17, 2025
1.0
Wrong order although I'm sure they tried their best!
GS
Garrett Stolze
Nov 8, 2025
2.0
I got two meals and waited 45 minutes for my food when I asked them they said they were waiting on the fry’s but the were already in my bag.
AH
Aly Hinson
Oct 27, 2025
1.0
Forced me to cancel my mobile order "only taking doordash" despite clearly being open, now I've wasted money I can't just turn around and spend on other food because it takes days to refund.
DB
denna boutwell
Oct 24, 2025
5.0
The drive thru ppl are always in a good mood and take great care of their regulars. A few even recognized voice over speaker before I even got to the window