McDonald's

3.5
1154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5727 W Gate City Blvd, Greensboro, NC
27407, United States

Hours

Reviews

3.5
1,154 reviews
5 stars
396
4 stars
261
3 stars
194
2 stars
89
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers noting that their requests were not fulfilled.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh meals while others received cold or poorly prepared food.

Wait Times

Long wait times noted, especially in drive-thru and mobile orders, leading to frustration among customers.

Cleanliness

Some customers found the restaurant clean, while others reported unsanitary conditions, particularly in the bathrooms.
  • TB
    Terri Breedlove
    4 days ago
    1.0
    Bad experience. Customer service was good, food and pricing, not good.
  • BG
    brandin guude
    Nov 17, 2025
    1.0
    Wrong order although I'm sure they tried their best!
  • GS
    Garrett Stolze
    Nov 8, 2025
    2.0
    I got two meals and waited 45 minutes for my food when I asked them they said they were waiting on the fry’s but the were already in my bag.
  • AH
    Aly Hinson
    Oct 27, 2025
    1.0
    Forced me to cancel my mobile order "only taking doordash" despite clearly being open, now I've wasted money I can't just turn around and spend on other food because it takes days to refund.
  • DB
    denna boutwell
    Oct 24, 2025
    5.0
    The drive thru ppl are always in a good mood and take great care of their regulars. A few even recognized voice over speaker before I even got to the window

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 5727 W Gate City Blvd, Greensboro?

The drive-thru is open daily from 5:30 AM until midnight (00:00).

Can I order McDonald's for delivery online?

Yes, you can order McDonald's delivery online via their delivery website or mobile apps.