McDonald's

3.5
1158 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5727 W Gate City Blvd, Greensboro, NC
27407, United States

Hours

Reviews

3.5
1,158 reviews
5 stars
396
4 stars
260
3 stars
196
2 stars
90
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders, with many customers noting that their requests were not fulfilled properly.

Food Quality

Inconsistent food quality reported, with several customers receiving cold or poorly prepared meals.

Wait Times

Long wait times noted in both drive-thru and in-store experiences, leading to frustration among customers.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms, with some customers noting it was not up to standard.
  • SS
    Scott Stephen
    Jan 4, 2026
    1.0
    My wife was getting her Southern Style Sweet Tea, that she loved from McDonald's, and it was hardly sweet at all. Now most people understand that Southern style is sweeter than most any where else, and she is particular about that. When she asked at the counter why is wasn't so sweet, she was told that they have cut back on the amount of sugar in it. I think that location needs to just take it off the menu instead of falsely advertising a product. It's bad enough the food you receive looks nothing like their pictures and it's sloppy put together. On to the next McDonald's and the tea was perfect, just don't bother with the one on Gate City!
  • TA
    Ty Adams
    Dec 1, 2025
    1.0
    I ordered food and they completely messed it up. I called back to speak to a manager it was some snotty 16 year old girl who didnt take anything i said seriously. Never going here again.
  • TB
    Terri Breedlove
    Nov 20, 2025
    1.0
    Bad experience. Customer service was good, food and pricing, not good.
  • BG
    brandin guude
    Nov 17, 2025
    1.0
    Wrong order although I'm sure they tried their best!
  • GS
    Garrett Stolze
    Nov 8, 2025
    2.0
    I got two meals and waited 45 minutes for my food when I asked them they said they were waiting on the fry’s but the were already in my bag.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 5727 W Gate City Blvd, Greensboro?

The drive-thru is open daily from 5:30 AM until midnight (00:00).

Can I order McDonald's for delivery online?

Yes, you can order McDonald's delivery online via their delivery website or mobile apps.