McDonald's

3.5
1334 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4663 W Market St, Greensboro, NC
27407, United States

Hours

Reviews

3.5
1,334 reviews
5 stars
459
4 stars
288
3 stars
236
2 stars
99
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for their orders, often exceeding 20 minutes, even during non-peak hours.

Food Quality

Many reviews indicated that food was often served cold, stale, or incorrect, with several customers experiencing issues such as food poisoning and finding foreign objects in their meals.

Customer Service

Numerous complaints highlighted poor customer service, including unfriendly staff, rude management, and a lack of responsiveness to customer concerns.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness issues within the restaurant.

Inconsistent Experience

While some customers reported positive experiences with hot food and good service, these instances were overshadowed by the overall negative feedback regarding service and food quality.
  • ZM
    Z Mcco
    2 days ago
    1.0
    Terrible, you might as well go behind the counter and get your orders and make your food cause the staff is trash. I don’t see how they are still making it. Clock in just to do nothing. Then have the nerve to have an attitude pick a struggle.
  • VM
    Vitale Motus
    3 days ago
    1.0
    Wow, Saturday morning at 10:55 on a Friday—perfect time for a masterclass in patience at McDonald’s. With only three cars in the drive-thru, you’d think I’d glide through, order a McChicken meal deal, and be on my way in no time. Instead, I enjoyed a luxurious 30-minute wait as if I were at a fine-dining establishment where the service is “artfully slow.” Because nothing says efficiency like turning a 2-minute meal into a theatrical performance. If you’re looking for the best place to practice extreme patience for a simple order, and you love the ambiance of a nearly empty drive-thru, this is the spot. Pro tip: bring a thermos and a book—you’ll have plenty of time to read while your order finally appears.
  • AA
    Acu
    3 days ago
    1.0
    Yesterday I ordered the McChicken meal deal at McDonald’s and waited nearly 30 minutes, even though the drive-thru line never exceeded two cars. It feels inefficient for a fast-food place to take that long for a straightforward order. Possible issues could be a bottleneck in the kitchen, understaffing during that time, or miscommunication between the counter and the kitchen.
  • PH
    P H
    3 days ago
    1.0
    I swung by McDonald’s for a simple McChicken meal deal and ended up waiting nearly 30 minutes. The drive-thru was surprisingly slow; there were at most two cars in line, which makes the delay feel even more frustrating. I understand that mistakes happen, but when the process drags on for half an hour for a basic order, it’s disheartening. The staff were polite, but the overall pace of service was simply not acceptable for a quick-service restaurant. If you’re in a rush, this visit made me reconsider convenience as a factor for choosing McDonald’s in the future.
  • CF
    Curtis Florence
    Nov 9, 2025
    1.0
    Ordered 2 biscuit sandwiches and they were both hard as a rock so that was money wasted. I'm sure most people would say check your food before you leave but why must i have a genuine distrust for food quality and efficiency??? And the person who took my order seemed annoyed just to do her job.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Greensboro on weekdays?

McDonald's Greensboro is open from 5:00 AM to 12:00 AM (midnight) Monday through Friday.

Does this McDonald's location offer drive-thru services and what are its hours?

Yes, it has a drive-thru service open daily from 5:00 AM to 12:00 AM (midnight).