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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times for their orders, often exceeding 20 minutes, even during non-peak hours.
Food Quality
Many reviews indicated that food was often served cold, stale, or incorrect, with several customers experiencing issues such as food poisoning and finding foreign objects in their meals.
Customer Service
Numerous complaints highlighted poor customer service, including unfriendly staff, rude management, and a lack of responsiveness to customer concerns.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and overall cleanliness issues within the restaurant.
Inconsistent Experience
While some customers reported positive experiences with hot food and good service, these instances were overshadowed by the overall negative feedback regarding service and food quality.
ZM
Z Mcco
2 days ago
1.0
Terrible, you might as well go behind the counter and get your orders and make your food cause the staff is trash. I don’t see how they are still making it. Clock in just to do nothing. Then have the nerve to have an attitude pick a struggle.
VM
Vitale Motus
3 days ago
1.0
Wow, Saturday morning at 10:55 on a Friday—perfect time for a masterclass in patience at McDonald’s. With only three cars in the drive-thru, you’d think I’d glide through, order a McChicken meal deal, and be on my way in no time. Instead, I enjoyed a luxurious 30-minute wait as if I were at a fine-dining establishment where the service is “artfully slow.” Because nothing says efficiency like turning a 2-minute meal into a theatrical performance. If you’re looking for the best place to practice extreme patience for a simple order, and you love the ambiance of a nearly empty drive-thru, this is the spot. Pro tip: bring a thermos and a book—you’ll have plenty of time to read while your order finally appears.
AA
Acu
3 days ago
1.0
Yesterday I ordered the McChicken meal deal at McDonald’s and waited nearly 30 minutes, even though the drive-thru line never exceeded two cars. It feels inefficient for a fast-food place to take that long for a straightforward order. Possible issues could be a bottleneck in the kitchen, understaffing during that time, or miscommunication between the counter and the kitchen.
PH
P H
3 days ago
1.0
I swung by McDonald’s for a simple McChicken meal deal and ended up waiting nearly 30 minutes. The drive-thru was surprisingly slow; there were at most two cars in line, which makes the delay feel even more frustrating. I understand that mistakes happen, but when the process drags on for half an hour for a basic order, it’s disheartening. The staff were polite, but the overall pace of service was simply not acceptable for a quick-service restaurant. If you’re in a rush, this visit made me reconsider convenience as a factor for choosing McDonald’s in the future.
CF
Curtis Florence
Nov 9, 2025
1.0
Ordered 2 biscuit sandwiches and they were both hard as a rock so that was money wasted. I'm sure most people would say check your food before you leave but why must i have a genuine distrust for food quality and efficiency??? And the person who took my order seemed annoyed just to do her job.
What are the operating hours of McDonald's Greensboro on weekdays?
McDonald's Greensboro is open from 5:00 AM to 12:00 AM (midnight) Monday through Friday.
Does this McDonald's location offer drive-thru services and what are its hours?
Yes, it has a drive-thru service open daily from 5:00 AM to 12:00 AM (midnight).
Can I get food delivered from McDonald's Greensboro and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Sunday through Thursday, and until 11:30 PM on Friday and Saturday.
What payment methods does McDonald's Greensboro accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps available to order from McDonald's Greensboro?
Yes, you can order through the McDonald's App available on iOS and Android.
What services does McDonald's Greensboro offer?
They provide Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's Greensboro located and how can I contact them?
The address is 4663 W Market St, Greensboro, NC 27407, USA. The main phone number is +1 336-292-7837.
Are there any convenience stores near McDonald's Greensboro where I can pick up essentials?
Yes, nearby places include Walgreens, 7-Eleven, and Family Fare Convenience Stores - West Market, which are convenient for picking up essentials before or after your meal.
What nearby fitness or health facilities are close to McDonald's Greensboro?
Planet Fitness - Greensboro, NC is nearby for those wanting to work out before or after visiting McDonald's.
Are there other restaurants close to McDonald's Greensboro that I might want to visit?
Yes, nearby dining options include ChickenBee Greensboro, Rico's Subs & Tacos, El Camino Real Mexican Grill, and The Captain's Table, providing a variety of cuisines near McDonald's.