McDonald's

3.4
1349 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4663 W Market St, Greensboro, NC
27407, United States

Hours

Reviews

3.4
1,349 reviews
5 stars
464
4 stars
288
3 stars
239
2 stars
99
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying unfriendly attitudes and long wait times for orders.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.

Cleanliness and Environment

Several reviews mentioned unsanitary conditions, including dirty bathrooms and loitering, which contributed to an uncomfortable dining experience.

Food Quality

Customers frequently complained about cold or stale food, with some even reporting food safety concerns.

Service Speed

A significant number of reviews indicated that service was consistently slow, with long wait times for both drive-thru and in-store orders.
  • MG
    Margaret Gilbert
    2 days ago
    5.0
    Great and kind associate at the drive thru tonight :)
  • JG
    Jacob Gorenz
    5 days ago
    1.0
    Ordered curb side. Waited 15 minutes in my vehicle. Went inside and they couldn’t see my order. Showed them the receipt and then they still took another 30 minutes to get my order to me. Stated something was wrong with their computer. Yet I watched several other curbside orders go to other people. Not worth the wait or hassle. Will find a different McDonald’s to go to before I go back here.
  • AV
    A Volnutt
    Dec 29, 2025
    1.0
    Poor customer service, the employees that worked around the front counter area all had scowls on their face, seemed like they hated their jobs, the kiosk ordering is awful, takes twice as long and didn’t print my receipt so I didn’t know my ticket number. After waiting 15 minutes I left without my food. I’ll never return.
  • AN
    Alex Nguyen
    Dec 24, 2025
    1.0
    terrible service, it’s slow and on top of it they forget to put some of your food in the bag. reminded every time i come why i shouldn’t come. location is the only good variable
  • TG
    Tyler Gass
    Dec 6, 2025
    1.0
    WORST MCDONALDS EVER. The manager had a nasty attitude and I understand things getting busy and having patience but I waited 20 plus minutes for a sloppy order and a flat coke. I asked the manager to remake the coke and she handed me a coke I watched another employee make 10 minutes ago. Also as the manager worked drive thru I heard her talk junk about every customer that came through the line. WORST CUSTOMER SERVICE EVER!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Greensboro on weekdays?

McDonald's Greensboro is open from 5:00 AM to 12:00 AM (midnight) Monday through Friday.

Does this McDonald's location offer drive-thru services and what are its hours?

Yes, it has a drive-thru service open daily from 5:00 AM to 12:00 AM (midnight).