McDonald's

3.6
1968 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3601 High Point Rd, Greensboro, NC
27407, United States

Hours

Reviews

3.6
1,968 reviews
5 stars
724
4 stars
448
3 stars
319
2 stars
157
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Drive-Thru Efficiency

The drive-thru was noted for being fast and efficient, with some customers having positive experiences during late-night visits.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food being served cold, incorrect orders, and issues with cleanliness.

Customer Experience

Many reviews highlighted a lack of customer service skills among staff, with several customers expressing dissatisfaction with how their concerns were handled.

Cleanliness Concerns

Several customers mentioned that the restaurant was not clean, with specific complaints about the condition of the dining area and restrooms.
  • SS
    Smith
    4 days ago
    1.0
    Very very slow service.
  • BP
    Barbara J Pinnix
    Nov 14, 2025
    4.0
    The McRib is my favorite.. it's the only meat that's bigger than the bun and worth the price. Everything is smaller in size but higher in price.
  • OM
    oswin martinez
    Nov 9, 2025
    1.0
    yall always findin a way to mess up my orders EVERY. SINGLE. TIME. i just LOVE when my frappe is 90% ice and 10% drink. SOOOOOO refreshing after my 8 hour shift! - note that this is after like 20 minutes of melting so 30% of ice melted but good job mcdonalds!
  • LK
    LaToyia Kay
    Nov 1, 2025
    1.0
    My food was cold had to take it back
  • SP
    Scott Prange
    Oct 16, 2025
    1.0
    They are not 24/7. They refuse to server people from 3-430am. Clear false advertising

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 at this location.