Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving cold or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but there were also reports of unsanitary conditions in certain areas.
Speed of Service
Numerous reviews highlighted long wait times, particularly in the drive-thru, suggesting issues with staffing or efficiency.
KT
Ka To
Feb 20, 2026
5.0
I wish I got the name of the guy who worked with me today. My iced coffee was delicious and he helped with my special request for flavors. Quick and clean with friendly employees.
RB
Rob Butcher
Feb 18, 2026
5.0
Great service and atmosphere. You can tell leadership has built a good culture.
AA
Alyssa Antal
Feb 8, 2026
2.0
Took forever for a single cheeseburger kids meal. When we got it, fries were cold. Restroom was clean though.
CM
Courtney Mcbride
Feb 3, 2026
1.0
Horrible.. Employess always rude.. Food always messed up.. Don’t ask for condiments it’s like asking for your money back… Watered down beverages. Long wait times and lines.. just HORRIBLE!! I asked for 10 creams for 2 coffees and this is wha they gave me… Literally sold me milk and ice with a splash of coffee..
JS
Juan Sierra-Trinidad
Jan 29, 2026
1.0
I guess they hire anyone at this establishment. Slow and incompetent, rude and lazy. Been there 10 plus times and I have never received my ordered correctly. Hire better.