McDonald's

3.6
2035 reviews
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Business Details

2347 Randleman Rd, Greensboro, NC
27406, United States
(336) 275-1180
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2347 Randleman Rd, Greensboro, NC
27406, United States

Hours

Reviews

3.6
2,035 reviews
5 stars
762
4 stars
405
3 stars
388
2 stars
161
1 star
319

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported receiving cold or stale food, with several instances of incorrect orders and missing items.

Cleanliness

Several reviews mentioned dirty tables and restrooms, contributing to an overall negative dining experience.

Fast Service

Some customers noted that service was fast and efficient, particularly during late-night hours.

Management Issues

There were complaints about unprofessional behavior from management and a lack of support for staff, impacting overall service quality.
  • PY
    Paula Younger
    Nov 12, 2025
    4.0
    First McDonald's we have been to in a long time where the management had the place running really well
  • BP
    Barbara J Pinnix
    Nov 8, 2025
    4.0
    Young lady at the window for payment was super special!! Very friendly and she had a great personality.. I wish I had her name..
  • JS
    JESUS GABRIEL CASTRO SALGADO
    Oct 31, 2025
    1.0
    Pésimo servicio, bad service
  • EG
    Ezekiel Gomez-Goldberg
    Oct 27, 2025
    1.0
    Went here with 2 friends and got the worst customer service I've ever experienced. It took a good 30 minutes to get through to the second window at the drive through, and they were not busy enough to justify all that, so we already knew something was up. When we finally got there, we were asked what we ordered. We recited our orders as best as possible, enough that he should've known which order was ours. Instead, he started asking for our receipts and if we were just messing around or if we actually ordered anything. I have never been required to keep my receipts to get what I ordered, and I have never been accused of theft at a McDonald's drive through. It took a lot of (very unprofessional) back and forth to get our orders, and when we finally got all that was ORDERED AND PAID FOR it was shoved in my hands and we were told to "just go" and the window was closed very abruptly. unsurprisingly, one of our orders was still incomplete, missing a drink, and mine was noticeably stale from sitting around too long. I don't expect stellar customer service from a McDonald's drive thru, but I also don't expect to get berated and insulted as a paying customer!
  • JA
    Jerry Aikens
    Oct 8, 2025
    1.0
    Went thru drive thru sat at the speaker a couple minutes before anyone answered. Then they rush me taking the order.then went to pay no greeting or anything then after I paid not one bit of customer service closed the window and walked away next window some of the same not kind of customer service
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Frequently Asked Questions About McDonald's

What are the McDonald's Greensboro hours of operation?

McDonald's in Greensboro is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that is open 24/7.