McDonald's

3.6
646 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1501 New Garden Road, Greensboro, NC
27410, United States

Hours

Reviews

3.6
646 reviews
5 stars
245
4 stars
151
3 stars
90
2 stars
50
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising hot and fresh items while others complained about cold or poorly prepared food.

Cleanliness

Some customers noted that the restaurant was clean and well-maintained, while others experienced unsanitary conditions.

Customer Experience

Several reviews highlighted negative customer experiences, including disrespectful treatment and lack of acknowledgment from staff.
  • DL
    Dan Lee
    6 days ago
    1.0
    Stop putting the ugly/nasty side of the egg on the cheese and wear some hair nets!!! I find a hair in my food from here at least once a week!!! It's disgusting and seems intentional at this point... I don't even dare to attempt to order from here if the night shift is working. Order will be wrong and staff is rude and unapproachable. Night shift was so bad, they would intentionally turn off the sign and lights in the parking lot and it would only be like 8pm, just to make it look like they were closed.. they also will purposely close the dinning room early, preventing you from going in to receive your mobile orders forcing you to go through the drive thru. If your order is wrong, they will just make you a random burger instead of just looking at the ticket... I made the order correct, you did not follow on the order. I should not have to repeat what my order was if you have the ticket or even being shown the receipt of the order. Which follows up on my next issue, hire some employees who can actually read the menu because they clearly can't read English in the back.
  • GG
    GCDPFR4
    Dec 30, 2025
    2.0
    This is am excellent McDs location with the morning shift drive thru team. But the evening shift is terrible. Way too slow and the location is not busy at all. 9pm. Totally dissatisfied with the drive thru service at night!
  • MS
    MARY SCHUERGER
    Dec 27, 2025
    2.0
    Frappe always down
  • BF
    Blake Cummings (firePhoenix)
    Dec 20, 2025
    2.0
    Ok only get a kids meal and a 1/4 pounder meal.... how do you forget the 1/4 pounder burger....do better guys.
  • SS
    Solar
    Dec 20, 2025
    5.0
    Very very yummy! The food was better than the last place I went to… everything was good although we got the wrong happy meal it all got resolved easily! 5 stars

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1501 New Garden Road, Greensboro?

The McDonald's at 1501 New Garden Road operates daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day from 5:00 AM to 10:30 PM, including same-day and no-contact delivery options.