Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including cold fries, incorrect orders, and unsatisfactory items like rubbery biscuits.
Service Issues
Many reviews highlighted poor customer service, particularly during night shifts, with rude staff and long wait times.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others experienced unsanitary conditions.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, especially during busy hours.
KK
Karma
Feb 10, 2026
1.0
It's been a month and nothing has changed. Still putting cheese on the nasty side of the egg. Hair still found in food.
KS
Kathy Sprinkle
Jan 14, 2026
5.0
Fish Sandwich and 10pc Nuggets with White Ranch
DL
Dan Lee
Jan 6, 2026
1.0
Stop putting the ugly/nasty side of the egg on the cheese and wear some hair nets!!! I find a hair in my food from here at least once a week!!! It's disgusting and seems intentional at this point...
I don't even dare to attempt to order from here if the night shift is working. Order will be wrong and staff is rude and unapproachable. Night shift was so bad, they would intentionally turn off the sign and lights in the parking lot and it would only be like 8pm, just to make it look like they were closed.. they also will purposely close the dinning room early, preventing you from going in to receive your mobile orders forcing you to go through the drive thru.
If your order is wrong, they will just make you a random burger instead of just looking at the ticket... I made the order correct, you did not follow on the order. I should not have to repeat what my order was if you have the ticket or even being shown the receipt of the order. Which follows up on my next issue, hire some employees who can actually read the menu because they clearly can't read English in the back.
GG
GCDPFR4
Dec 30, 2025
2.0
This is am excellent McDs location with the morning shift drive thru team.
But the evening shift is terrible. Way too slow and the location is not busy at all. 9pm. Totally dissatisfied with the drive thru service at night!
SS
Solar
Dec 20, 2025
5.0
Very very yummy! The food was better than the last place I went to… everything was good although we got the wrong happy meal it all got resolved easily! 5 stars
What are the regular operating hours for McDonald's at 1501 New Garden Road, Greensboro?
The McDonald's at 1501 New Garden Road operates daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery every day from 5:00 AM to 10:30 PM, including same-day and no-contact delivery options.
Is there a drive-thru available and what are its hours?
Yes, the drive-thru is available daily from 6:00 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.
Can I order from McDonald's using a mobile app?
Absolutely! You can order through the McDonald's App available on both iOS and Android, or order online via their delivery website.
What payment methods does McDonald's accept at this location?
They accept a variety of payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald’s Rewards program where you can earn points towards free food.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby grocery stores where I can shop before or after visiting McDonald's?
Yes, ALDI USA is a nearby grocery store and supermarket where you can shop before or after your visit to McDonald's.
Where can I find banking services near McDonald's at New Garden Road?
Nearby banking options include Truist - ATM, Pinnacle Financial Partners, and High Point Bank, which could be convenient for your financial needs when visiting McDonald's.
Are there real estate agents or services near this McDonald's location?
Yes, there are multiple real estate agents nearby such as Realtor F.dorrell Jackson, Victor Mason, KW One - NC, and others, ideal if you're exploring property options around Greensboro.
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