Dunkin'

3.4
367 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2609 Battleground Ave, Greensboro, NC
27408, United States

Hours

Reviews

3.4
367 reviews
5 stars
164
4 stars
34
3 stars
40
2 stars
25
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive staff, with several mentioning long wait times and poor service experiences.

Product Quality

There were numerous complaints about incorrect orders, cold food, and inconsistent drink quality, leading to customer dissatisfaction.

Cleanliness

Several reviews highlighted issues with cleanliness in the store, including dirty restrooms and unsanitary food handling practices.

Staff Performance

While some staff members received praise for their hard work and friendliness, many reviews pointed out that the overall management and staffing were inadequate, leading to poor service.
  • DD
    dlkennedy5
    Dec 10, 2025
    4.0
    Decent coffee & doughnuts.
  • DB
    Doralee Bohner
    Dec 8, 2025
    5.0
    Even though there was a line outside when we went inside there was no line and everyone was very happy to work with me and take my order. They were smiling happy and having a good time. It was great.
  • GS
    Glenn Strader
    Dec 6, 2025
    5.0
    Good coffee.
  • ZM
    Z Mcco
    Dec 2, 2025
    1.0
    Still trying to prove a point huh?
  • JM
    J M
    Nov 7, 2025
    1.0
    This location will cheat you out of points, and not give them to you. It’s happened to me twice in one day. Advertising drinks and never having all the ingredients is crazy. Also, serving un toasted grilled cheese sandwiches at $7 a pop is not acceptable! This location closes down ovens 45 minutes prior to closing, and will say the oven is down because they don’t want to make your food. Not a single complaint has been addressed. All around horrible customer service. I would drive past another Dunkin location just to come to this one, but I’ll visit Clutch coffee from now on.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2609 Battleground Ave in Greensboro, NC?

Dunkin' is open daily from 6:00 AM to 7:00 PM in Greensboro, NC.

Does Dunkin' in Greensboro offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.