Dunkin'

3.3
362 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2609 Battleground Ave, Greensboro, NC
27408, United States

Hours

Reviews

3.3
362 reviews
5 stars
160
4 stars
33
3 stars
40
2 stars
25
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, including long wait times and dismissive attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor quality of food and drinks.

Cleanliness

While some customers noted the cleanliness of the location, others reported unsanitary conditions and a lack of attention to maintaining the dining area.

Staff Performance

A few employees received praise for their hard work and friendliness, but overall, many reviews indicated that staff were overwhelmed and poorly managed.

Management Issues

Several reviews pointed to ineffective management, with complaints about the attitude of managers and their lack of support for staff.
  • KF
    Krycya F
    Nov 11, 2025
    1.0
    First it took awhile for them to acknowledge me and 3 people were behind the counter. I had to wait just to be told they didn’t have much left, it’s 2pm. Ridiculous.
  • JM
    J M
    Nov 7, 2025
    1.0
    This location will cheat you out of points, and not give them to you. It’s happened to me twice in one day. Advertising drinks and never having all the ingredients is crazy. Also, serving un toasted grilled cheese sandwiches at $7 a pop is not acceptable! This location closes down ovens 45 minutes prior to closing, and will say the oven is down because they don’t want to make your food. Not a single complaint has been addressed. All around horrible customer service. I would drive past another Dunkin location just to come to this one, but I’ll visit Clutch coffee from now on.
  • KW
    Kayla Wolverton
    Nov 7, 2025
    1.0
    Always extremely busy in the mornings and understaffed. Long wait times to the point sometimes you have to leave without your items. Most of the staff are dismissive and unwelcoming. They have a few good workers, but they can’t manage the volume by themselves. This site needs some serious restructuring. Don’t waste your money.
  • LL
    L
    Nov 4, 2025
    5.0
    Thank you Stephen for helping make my visit awesome. And thank you for the rest of the staff.
  • KL
    Kiesha Lewis
    Nov 1, 2025
    2.0
    This location is ALWAYS so unprofessional! There are only 2 Dunkin Locations in the area and this one is the cleanest but the staff are TRASH!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2609 Battleground Ave in Greensboro, NC?

Dunkin' is open daily from 6:00 AM to 7:00 PM in Greensboro, NC.

Does Dunkin' in Greensboro offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.