Dunkin'

3.6
794 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7600 Thorndike Rd, Greensboro, NC
27409, United States

Hours

Reviews

3.6
794 reviews
5 stars
343
4 stars
145
3 stars
96
2 stars
60
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.

Product Quality

Many reviews highlighted inconsistent food and drink quality, including burnt items, incorrect sizes, and poor preparation.

Cleanliness and Maintenance

Customers noted unsanitary conditions, including dirty bathrooms and poorly maintained premises, affecting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • CH
    chris holmes
    Dec 27, 2025
    1.0
    Beware of thief at this store,bought Coffee and a doughnut For a total of $5. 64 Using a gift card with $500 on it, Now I have a fraudulent charge ofOf $494, They drained the card knowing exactly how much was left so it's definitely somebody at this Dunkin' Donuts store number 354290, I would give a negative stars but it won't let me
  • LB
    Lauren Beauchamp
    Dec 26, 2025
    3.0
    Alright anyone who knows me, knows I'm a dunkin fiend. I get coffee from them daily, and have been to many different locations across the country. This is the only dukin I've ever been to where they ask for tips going through the drive through.... Since when did that become a thing? Aren't they paid minimum wage? It's really awkward getting asked to tip before they even give you the order. Tips are based off of the quality of the service provided not prior to the service being completed. I feel like I'm being pressured into it while my order is being held hostage.
  • ZS
    Zamaris Solomon
    Dec 25, 2025
    1.0
    Not open on Christmas Day like Google says.
  • HM
    haneefa muhammad
    Dec 10, 2025
    1.0
    Made my order wrong. Then took the whole bag of food back "to check it" and remake it without an ounce on sympathy. Phone goes straight to voicemail when I called to speak to leadership about this. Will not be returning, take your money elsewhere.
  • VD
    Vance Darnell
    Dec 9, 2025
    1.0
    Dunkin donuts does you dirty here. Pay for a large and get a small/medium amount. Went back in and asked about it. The lady said it automatically dispenses that amount. So it must either be the franchise owner, or Dunkin Donuts corporate office’s decision to rip people off.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 7600 Thorndike Rd, Greensboro, NC?

This Dunkin' is open daily from 6:00 AM to 8:00 PM.

Does the Dunkin' at 7600 Thorndike Rd offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.