Dunkin'

3.6
787 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7600 Thorndike Rd, Greensboro, NC
27409, United States

Hours

Reviews

3.6
787 reviews
5 stars
343
4 stars
144
3 stars
94
2 stars
60
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged customers.

Order Accuracy

Many customers reported issues with incorrect orders, particularly with mobile orders and special requests.

Food Quality

Several reviews mentioned subpar food quality, including burnt items, cold coffee, and stale donuts.

Cleanliness

Customers noted cleanliness issues, including dirty facilities and poorly maintained outdoor areas.

Management Issues

Frequent mentions of poor management and lack of training for staff contributed to overall dissatisfaction.
  • SD
    Samantha Drumgoole
    6 days ago
    5.0
    Service was great! Food was amazing! Great staff
  • NR
    Nico Rivera
    6 days ago
    1.0
    Missing food went to call and get this figured out, number no longer in service what kinda establishment doesn’t have a working phone
  • CM
    Christy Mitchell
    Oct 11, 2025
    3.0
    What a joke. Med macchiato. Foam is 2 inches thick. When I complained, they said they have a “fill line”. Maybe you should use smaller cups. This is such a rip off. Don’t recommend.
  • RJ
    Richard Jordan
    Sep 20, 2025
    1.0
    This store obviously doesn't care about their customers or the business! If i could give a Zero, I would. Decided to try this store again for breakfast on way to work, what a mistake! I ordered a breakfast sandwich with no cheese, since, I am allergic to cheese. The girl taking order verified no cheese but the girl gave me the sandwich and said here is your sausage egg and cheese sandwich after giving me the bag. I said I need no cheese and she said, "Yea, that has cheese on it." and closed the drive thru window! They would not even acknowledge me! They don't give a crap about the customer! Go somewhere else! This place is pathetic just like the employee that didn't give a crap! I will make sure the company I work for no longer uses this store for donuts.
  • JE
    Jessica Edwards
    Sep 17, 2025
    1.0
    Very rude staff. Smart remarks, huffing, complaining she can’t hear with AIRPODS in her ears! Easy to see why it’s always dead. Will not be back.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 7600 Thorndike Rd, Greensboro, NC?

This Dunkin' is open daily from 6:00 AM to 8:00 PM.

Does the Dunkin' at 7600 Thorndike Rd offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.