Dunkin'

3.6
798 reviews

Business Details

7600 Thorndike Rd, Greensboro, NC
27409, United States
(336) 553-5857
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7600 Thorndike Rd, Greensboro, NC
27409, United States

Hours

Reviews

3.6
798 reviews
5 stars
345
4 stars
146
3 stars
96
2 stars
60
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.

Product Quality

Many reviews highlighted inconsistent food and drink quality, including burnt items, incorrect sizes, and poor preparation.

Cleanliness and Maintenance

Customers noted unsanitary conditions and poor maintenance of the store, including dirty bathrooms and unkempt outdoor areas.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.
  • JB
    J B
    1 day ago
    1.0
    I go to Dunkin frequently. One of the main reasons is consistency. I know exactly what I’ll be getting. The cold brew was horrible, I don’t know how they ruined it. Absolutely tasted like iced coffee and NOT cold brew. Also, my breakfast sandwich wasn’t toasted. It wasn’t toasted and the eggs barely heated through. I am extremely disappointed to have spend $11 for breakfast, only to receive this trash , bad tasting coffee and food. This place needs EXTRA training. ASAP
  • OO
    Official_lowkeyfyi
    Jan 16, 2026
    5.0
    They quick and easy Starbucks losing lol Dunkin’ made not be the best choice but it the best I come here more often to chill n hang the employees know how do they work 😊
  • CH
    chris holmes
    Dec 27, 2025
    1.0
    Beware of thief at this store,bought Coffee and a doughnut For a total of $5. 64 Using a gift card with $500 on it, Now I have a fraudulent charge ofOf $494, They drained the card knowing exactly how much was left so it's definitely somebody at this Dunkin' Donuts store number 354290, I would give a negative stars but it won't let me
  • LB
    Lauren Beauchamp
    Dec 26, 2025
    3.0
    Alright anyone who knows me, knows I'm a dunkin fiend. I get coffee from them daily, and have been to many different locations across the country. This is the only dukin I've ever been to where they ask for tips going through the drive through.... Since when did that become a thing? Aren't they paid minimum wage? It's really awkward getting asked to tip before they even give you the order. Tips are based off of the quality of the service provided not prior to the service being completed. I feel like I'm being pressured into it while my order is being held hostage.
  • ZS
    Zamaris Solomon
    Dec 25, 2025
    1.0
    Not open on Christmas Day like Google says.

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