Dunkin'

3.3
1047 reviews
Decked Out Lattes
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Business Details

811 S Holden Rd, Greensboro, NC
27407, United States
(336) 553-6230
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
811 S Holden Rd, Greensboro, NC
27407, United States

Hours

Reviews

3.3
1,047 reviews
5 stars
394
4 stars
169
3 stars
120
2 stars
71
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty interiors and issues with food safety, such as finding roaches.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and staff not following specific requests.

Speed of Service

Customers frequently complained about slow service, with long wait times in both drive-thru and in-store.

Product Availability

Several reviews noted that the location often runs out of popular items, including donuts and food options.
  • TY
    tonya young
    5 days ago
    1.0
    Worker on drive thru who took.my order got upset when I asked for extra cookies on my cookie butter cold brew then I asked why I cant get it she told me you can go to another location smh poor customer that reply was uncalled for I took her advice and went to location on guilford college rd and received outstanding service
  • BT
    Benjamin Thomas
    Nov 17, 2025
    1.0
    0 STARS serves the wrong drink every time and the staff are always lying about machines not working
  • BC
    Brian Cummings
    Nov 16, 2025
    2.0
    If you close the restaurant for reminding then turn off the options to walk-in and pick up an order. I don't want to wait in a line that wraps around the building because you can't manage a drive through even though it should be even easier with no one coming into the building. That's one more employee working orders not taking them. How are you less efficient with what amounts to only one register
  • PG
    Paul Galbo
    Nov 1, 2025
    1.0
    Who ever owns this franchise has to sell it. Let someone else manage this place. It’s a great location for a Dunkin. The building needs to be remodeled and you have to manage staff better. It’s a huge disappointment for people who enjoy Dunkin coffee and food etc. this just has gone on too long and it’s crazy corporate hasn’t stepped in, esp how much Dunkin needs to compete with all the other chain coffee and food spots. Just driving by and seeing that sign, you already know…
  • LH
    lexi hall
    Oct 26, 2025
    1.0
    the girl at the window was extremely rude. the coffee sucks, the sugar was just dumped into it so i’m drinking grains of sugar, it tastes bad, the donut is stale and the girl had the donut frosting side down in the bag, no napkins. terrible experience
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 811 S Holden Rd, Greensboro, NC?

Dunkin' is open daily from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.