Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Greensboro, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
3.3
1,052 reviews
5 stars
394
4 stars
170
3 stars
120
2 stars
72
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported rude and unprofessional service, with long wait times and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty facilities and reports of pests.
Food Availability
Frequent complaints about the unavailability of menu items, including donuts and food options.
Management Issues
Many customers suggested that the location needs new management and better staffing to improve overall operations.
- OBOne Funny Chick Sandy Beach5 days ago4.0This location depends on the day. Don't bother with Sunday's after mass, they push online orders with drive thru p/u.. no lobby walk ins. Any other afternoon is fine
- THtroy hartsDec 22, 20255.0Terrible service. Terrible food. Do NOT GO
- ATAshlee ThomasDec 4, 20251.0I was truly disappointed by the customer service that this Dunkin Donuts entails. Once I got to the drive thru, I waited nearly 20 minutes on my order and staff was extremely rude. I hope that this location can work on being respectful, and attentive.
- AJAlisha JonesNov 30, 20251.0⭐ 1 out of 5 — If I could give zero stars, I would. This Dunkin’ Donuts location has become the definition of frustration. Every single visit is a 15–20 minute wait, no matter the time of day. And don’t bother trying to walk inside—the front doors are always locked, forcing every customer into the slow, backed-up drive-thru line. If you’re hoping to grab a quick coffee before work, think again. Customer service? Bare minimum. No greeting, no urgency, and absolutely no sense of customer care. You can place a mobile order, but it won’t help you at all—you’ll still be stuck waiting forever because they won’t open their lobby, and the drive-thru moves at a snail’s pace. By the time you finally reach the window, your “mobile order convenience” has completely vanished. It’s honestly ridiculous that a store can operate like this. If Dunkin’ corporate wants to know why people are switching to other coffee shops, they should start here. This location desperately needs new management, more staff, or at the very least, unlocked doors and a functioning system. Until then, I’ll be getting my doughnuts and coffee somewhere—anywhere—else
- CMC MNov 30, 20251.0Come to this place at your own risk always closed drive through long around the corner. Stay in line 45 minutes for a mobile order and got to the counter to be told they weren’t serving mobile orders. This is the worse run dunkin in America. I repeat go to any other dunkin in the radius as this is THE WORSE dunkin in America
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' at 811 S Holden Rd, Greensboro, NC?
Dunkin' is open daily from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
Can I order ahead using a mobile app to skip the wait at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android for a fast grab and go experience.
What seasonal drinks are available at Dunkin' during the holiday season?
Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of their holiday menu.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options with over 50 varieties of donuts and dozens of premium beverages.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient service.
Are there any nearby restaurants where I can dine after visiting Dunkin'?
Yes, nearby you can find Mi Pueblo and Kiosco Mexican Grill for Mexican cuisine, Fat Dog's Grille & Pub for American fare and pub atmosphere, and Subway for sandwiches and fast food options.
What nearby shops are available for shopping enthusiasts near Dunkin'?
Near Dunkin' you can visit Jacob’s Boutique, Miracles Boutique, and My Little Princess | Greensboro NC for a variety of clothing and boutique shopping experiences.
Are there entertainment options close to Dunkin' for a fun outing?
Yes, nearby entertainment includes AMF Bowling Co. and BowlersMart Greensboro Pro Shop inside AMF All Star Lanes, offering bowling, arcade, and bar options.
Does Dunkin' in Greensboro offer free Wi-Fi and accept credit cards?
Yes, this Dunkin' location offers free Wi-Fi and accepts both credit and debit cards for payment.