Business Details
About
Mexican Restaurant
Chipotle Greensboro Gate City Blvd South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
228 reviews
5 stars
88
4 stars
25
3 stars
16
2 stars
19
1 star
80
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, portion sizes, and overall quality, with some describing the food as stale or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, leading to a negative dining experience.
Cleanliness
Several customers noted that the restaurant was unclean, with dirty tables and floors, which contributed to a negative impression of the location.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported significant inconsistencies, suggesting a lack of reliable management and training.
High Prices
Customers frequently mentioned that the prices were high relative to the portion sizes and quality of food received.
- HHHeather2 days ago2.0Food was fine, but the ice had chunks of black mold in it. I showed and told the employees and they gave me a cup of ice from behind the counter. However, they continued to give other customers cups to use the same moldy ice machine.
- KPKenneth PerdueNov 15, 20255.0The service at this chipotle is always awesome, especially when Dimitri and Adrian are working. They have good vibes.
- EKEvie KerleyNov 6, 20251.0Worst chipotle service I have ever seen. The price is outrageous for what was served to me.
- SBShanta BarnesOct 30, 20252.0This was my 3rd visit here since I’ve moved to Greensboro the first two time I brushed off the experience to fill my belly. However this Chipotle location is nasty as hell. The lettuce is wet to the point it will water down the bowl. There is little to no seasoning on the food compared to locations in other cities and states. If this is your local chipotle and you think they have terrible food I would recommend driving outside the city to experience why people are obsessed all around the world with Chipotle. However you will not experience that at this location. I’m a foodie and I can tell when a restaurant is taking short cuts to cut cost however it’s not wise especially when you could potentially lose new or existing customers.
- AWAlex WorkmanOct 18, 20251.0After contacting customer service multiple times about the horrible service at this restaurant, and letting things go multiple times, we are adding this restaurant to our “never again” list. The employees are incredibly rude and will just stare at you or not even acknowledge that you are standing at the counter. Not to mention the number of times they have messed up our orders and nothing was done by customer service. Today was the final straw when we showed up after they were supposed to be open to find the doors locked. An annoyed looking employee came to open the doors for us. We were still going to eat here but after standing at the counter for several minutes with absolutely no acknowledgment, we left and will not return.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 6021 W Gate City Blvd in Greensboro?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Greensboro?
It is located at 6021 W Gate City Blvd, Guilford, Greensboro, NC 27407, USA.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online via their website or the Chipotle app, with links available at https://order.chipotle.com/ and the Chipotle app on the Apple App Store.
What type of food and ingredients can I expect at Chipotle Mexican Grill in Greensboro?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle have a rewards program?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What other dining options are available near Chipotle on Gate City Blvd?
Nearby dining options include Jersey Mike's Subs, Chick-fil-A, Papa John's Pizza, Ghassan's Fresh Mediterranean Eats, and ZENSHI Handcrafted Sushi.
Are there any cafes near Chipotle where I can get coffee or smoothies?
Yes, Starbucks is located nearby, offering coffee, cafe options, and smoothies.
What retail and service stores are close to Chipotle on Gate City Blvd?
Close to Chipotle you'll find the AT&T Store for mobile phones, Great Clips hair salon, Vinci Nail Spa, Posh Nail Spa, and Petsense pet store and services.
How can I contact Chipotle Mexican Grill Greensboro Gate City Blvd?
You can call them at +1 743-837-3194 or email at NC.4139.GreensbGateS@chipotle.com.
Does Chipotle Mexican Grill maintain a social media presence where I can follow updates?
Yes, they have official accounts including LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).