Chipotle Mexican Grill

2.1
488 reviews
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About

Mexican Restaurant
Chipotle Battleground North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3227 Battleground Ave, Greensboro, NC
27408, United States

Hours

Reviews

2.1
488 reviews
5 stars
93
4 stars
29
3 stars
26
2 stars
43
1 star
297

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.

Customer Service

Many customers reported rude and unprofessional staff, with complaints about poor service and lack of attention to orders.

Food Quality

Feedback indicated inconsistent food quality, with issues such as overcooked rice, burnt meat, and missing ingredients.

Order Accuracy

Several customers experienced incorrect orders, missing items, and inadequate portion sizes, leading to dissatisfaction.

Overall Experience

The majority of reviews reflected a negative overall experience, with many customers vowing not to return due to repeated issues.
  • SG
    Stephanie Gil
    5 days ago
    1.0
    Service was horrible the lady making the the orders was not pleasant at all
  • RR
    Russian Rainwater
    6 days ago
    1.0
    Completely disgusting. The meat was stringy and old, probably was sitting out for hours before they served it. Same with the vegetables. Avoid this location!
  • HF
    Hayley Frantish
    Nov 14, 2025
    1.0
    Paid for double steak and didn’t even receive the amount I would on a normal steak bowl order- tried to say something and was told “the pieces are smaller”. Won’t be back and don’t recommend
  • OS
    Omer Sohaib
    Oct 31, 2025
    1.0
    The downfall of Chipotle needs to be studied and taught at business schools around the world. Once a thriving business with authentic flavors, has been riddled with shady business practices such as skimpy portions, sloppy unprepared food and horrid employees. Today was a testament of this. Will not be returning to any location ever.
  • NA
    Neasia Allah
    Oct 19, 2025
    1.0
    The store is filthy from the floor to the tables to the counter where you pay & the food station behind the clear looking glass. I have never seen anything like this. The store is empty with 3 employees and no one is eating in the lobby. The trash is so full the garbage sitting on top. This is embarrassing. I am here picking up a DOOR DASH ORDER

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill on Battleground Ave serve?

Chipotle Mexican Grill offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 3227 Battleground Ave?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.