Chipotle Mexican Grill

Reviews

• EB

  Emily B

  6 days ago
  1.0
  Would give 0 if possible. It’s only time before this location shuts down with how bad their operations are. Prepare for your order to be at least 40 mins late. They also don’t allow you to pick up orders inside which I had never heard of. Never actually even got my food. But I will go out of my way moving forward to not go to this location.
• CL

  Ciara L

  6 days ago
  2.0
  I was picking up a catering order that I had placed on the website, and when I approached the counter for pickup the staff member was extremely rude. I had a confirmation code that was random letters and numbers so I told her I was picking up my order and held up my phone so she could see the code. She immediately went off on me about how rude I am and walked to the kitchen shouting at the other workers how she is so sick of doordash drivers shoving their phones in her faces. I apologized to her and said that I am not a doordash driver and I was just trying to show her my order that I was trying to pick up. She continued to ignore me as she complained to the other workers about how rude the drivers are. After a few minutes of this, she and another worker came back to the counter and I again said I was trying to pick up my catering order and read them the confirmation number. The second worker was able to locate my order in the back and handed it to the first lady who brought it to me. I then asked her if she needed me to sign anything and she groaned at me and told me to scan the QR code. I looked at the receipt on the bag and there was no QR code, so I again told her I was not a driver and was a customer who had ordered and paid for this food and was trying to pick it up and did she need me to sign anything. She still didn't understand so I took the food and left. The food tasted fine but based on how rude she was I would drive further up the street and go to Salsaritas by New Garden or Moes at Battleground. Even if I were a doordash drive there is no reason for staff to be so rude to someone trying to do their job, especially when she was so clearly unable to do hers. The restaurant was empty, there was no line that I had to wait in and nobody behind me so I am not sure why she was in such a foul mood.
• EE

  Emily

  Feb 24, 2026
  1.0
  This chipotle is by far the worst one in greensboro. Every time I’ve been the staff has not been polite and it doesn’t seem like they want to be there. The food always tastes old or the rice has been very mushy. It is very dirty and doesn’t seem like the staff cleans up. Every single table has crumbs and there were pans stacked up just sitting out. I took a few bites of my food and lost my appetite because of how gross it is inside of there. I know they can do better because any other chipotle is not like this!
• LK

  Lana Kleeberg

  Feb 17, 2026
  1.0
  We stopped in around 1:30pm but it was a very bad time. I pretty much ended up with the dried up crusty old stuff in the bottom of the pans. The steak was hard dry over seasoned and way overcooked. The person making my food was unfriendly, the person checking us out was nice though I thanked them to which they said no problem. Some places thank you for being a customer but it’s not like that here. Every table in the whole place was dirty but there was a person sweeping the floor in slow motion and blind to the fact that there wasn’t a clean spot to sit but plenty of empty seats. They continued to sweep while people were eating even around everyone’s feet. The floor wasn’t so bad to begin with. How is the floor more important than dirty tabletops? Love chipotle but I won’t be back to this one. Yuck.
• KJ

  Katelyn Jenkins

  Feb 16, 2026
  1.0
  This restaurant is absolutely filthy and the people working there are rude. The kitchen had dishes stacked so high, the counter, drink areas and tables were all covered in food and the trash was overflowing. Scanned my app for points but the scanner wasn’t working and I wasn’t given a receipt to redeem my points. Can’t believe we even ordered from this place but we won’t make the same mistake twice.

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