Chipotle Mexican Grill

3.6
903 reviews
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About

Mexican Restaurant
Chipotle Wendover is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5402 Sapp Rd, Greensboro, NC
27409, United States

Hours

Reviews

3.6
903 reviews
5 stars
409
4 stars
154
3 stars
95
2 stars
66
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unprofessional, and unhelpful.

Food Quality

While some customers enjoyed the food, many reported issues with portion sizes, freshness, and availability of menu items.

Cleanliness

Several reviews pointed out that the restaurant was dirty, with unclean tables and food areas, contributing to a negative dining experience.

Staffing Issues

Customers frequently noted that the location appeared understaffed, leading to slow service and inadequate food replenishment.
  • IW
    Information Withheld
    Dec 11, 2025
    5.0
    Fresh veggies and warm service. Genuinely a great experience at a familiar spot. Great job.
  • SV
    Saravanan Vairavan
    Dec 6, 2025
    3.0
    The location and atmosphere here are good, but the service needs improvement. The staff member working seemed like she didn’t enjoy her job, and she was handling one food item and then touching another without proper care. It didn’t feel as organized or consistent as other Chipotle locations. With better attention to food handling and service, this place could be much better.
  • BM
    Blissful Meditation
    Dec 3, 2025
    1.0
    Lady who serves behind the counter has a really horrible attitude. Every time you walk in she always seems irritated, she is the first person you encounter upon ordering. Never going to this location again because of that. Us as customers should not feel like an inconvenience.
  • LB
    Lindon Bovard
    Dec 1, 2025
    5.0
    Every time I ordered here they always get my order correct even when I order around 9pm when I got off from my job working at Sam’s Club. They don’t mess it up and they make my order on time. This is best chipotle to go to in Greensboro.
  • AA
    Andrea
    Nov 25, 2025
    3.0
    The dining room had several tables for dirty and we had to clean a table. seemed to be understaffed. Ordered the carne asada Bowl which was okay. Also got chips and queso and there was a Brown glob in the queso.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Wendover Road serve?

Chipotle Wendover offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill on Wendover Road?

The restaurant is open daily from 10:45 AM to 11:00 PM.