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Brand Certified

Chipotle Mexican Grill

3.6
(909 reviews)

Business Details

5402 Sapp Rd, Greensboro, NC
27409, United States
(336) 292-4410

About

Mexican Restaurant
Chipotle Wendover is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5402 Sapp Rd, Greensboro, NC
27409, United States

Hours

Reviews

3.6
909 reviews
5 stars
411
4 stars
154
3 stars
95
2 stars
67
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and food service areas.

Food Quality

While some customers enjoyed the food, there were frequent complaints about portion sizes being small and ingredients not being fresh.

Availability Issues

Customers frequently noted that the location often runs out of key menu items, leading to disappointment.

Staff Attitude

Several reviews mentioned that employees appeared disinterested or overwhelmed, contributing to a negative dining experience.
  • JS
    Jehad Smadi
    Feb 20, 2026
    1.0
    The lady make my food. She had absolutely big attitude for no reason and the place is not clean.
  • JC
    Jacquelinne cruz
    Feb 13, 2026
    1.0
    I love coming to chipotle but the customer service in this location was by far the absolute worst I’ve had. The attitudes were all over the place. I asked for the code for the bathroom and they responded to me in a rude way. Also I told them my order at the beginning with everything I wanted and when it was time to pay I added an extra guacamole and it was followed by a big sigh and attitude “ anything else” while rolling their eyes. And honestly if I could give zero stars for service I would.
  • AS
    Arpit senjaliya
    Jan 19, 2026
    2.0
    The store was not a hygienic at all. Floor, tables and working place was nasty. Employees don’t care about service. Need improvements.
  • NN
    nihyaa
    Jan 19, 2026
    1.0
    yall better off going to a different chipotle.
  • IW
    Information Withheld
    Dec 11, 2025
    5.0
    Fresh veggies and warm service. Genuinely a great experience at a familiar spot. Great job.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Wendover Road serve?

Chipotle Wendover offers customizable Mexican-inspired fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill on Wendover Road?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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