Chipotle Mexican Grill

3.8
1048 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Battleground is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1420 Westover Ter, Greensboro, NC
27408, United States

Hours

Reviews

3.8
1,048 reviews
5 stars
518
4 stars
201
3 stars
85
2 stars
60
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Availability

Many reviews mentioned the location frequently being out of key ingredients, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean dining areas and unsanitary food handling practices.

Portion Sizes

Customers expressed frustration over stingy portion sizes, particularly with protein and toppings.

Mixed Experiences

While some customers praised the food quality and friendly service, many others reported consistently negative experiences.
  • MT
    Mrs. Tiara
    3 days ago
    1.0
    A hot mess. Online orders are never ready on time for pickup. And you’d think they’d offer some kind of freebie for making customers wait over 30 minutes for their food that should’ve been already made. This will be my last time going to this location, probably chipotle all together.
  • CM
    Chad Masten
    Nov 14, 2025
    1.0
    It's dried out over priced CRAP!!!!!! WOULD NOT RECOMMEND!!!!!!! MEAT IS TOUGH AND DRIED OUT!!! CHEAP CHEAP!
  • AS
    Ann Sheppard
    Oct 28, 2025
    1.0
    I have probably had chipotle 250 times in my life and never have I experienced this horrible of service. I go in to get rice, chicken, veggies, and corn. I first find there is not rice, so the lady comes from the back and gets rice which is nice. Then, she says there’s no veggies. I then get to the next section where I asked the employee “how long is that wait for corn” to which I get “we don’t have that.” NO, you just have lazy staff, chipotle has 6 toppings you cannot tell me three of them just “aren’t here today.” And if the shipment schedule is so bad, then chipotle as a franchise is failing to meet customer needs. I then say I don’t think I want to get the burritos because you don’t have anything to put in them. He then gives me a mean mug and tells the other guy to ring me up for my rice burrito…. Anyway, these kids are our future SCARY!!!!
  • CC
    caylin
    Oct 28, 2025
    1.0
    If there are no toppings, let the customers know that before making a burrito and giving them an attitude when they don't want it anymore (considering the only thing you could put on it was chicken and rice at 4pm on a Tuesday.) Jack 0/5 service (person on register) and the person who made the burrito who made a face at me for asking for MORE THAN 2 INGREDIENTS also 0/5. Won’t be back at this location, the one on Tate street is better.
  • NJ
    Nicholas Johnson
    Oct 13, 2025
    1.0
    ordered on the mobile app today. I get there and the app says my order is ready. After 5 minutes of standing there an employee asks my name and says my order isn't ready yet. At minute 20 of waiting i tried to just cancel my order on the app but because they said it was ready 20 minutes before I cannot cancel my order. After 2 more minutes I get my order which was incorrectly made and only had about 8 pieces of steak in it. They also gave me 2 crusty tortillas that were so hard they couldn't even be opened. Rude employees, horrible wait, and you can't get a refund beause they lie about your order being ready on time.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Battleground offer?

Chipotle Mexican Grill Battleground offers a customizable menu with options such as burritos, bowls, quesadillas, tacos, and salads, focusing on Mexican fast-casual cuisine.

Where is Chipotle Mexican Grill Battleground located?

It is located at 1420 Westover Ter, Guilford, Greensboro, NC 27408, inside Springfield Commons.