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Brand Certified

Chipotle Mexican Grill

3.8
(1054 reviews)

About

Mexican Restaurant
Chipotle Battleground is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1420 Westover Ter, Greensboro, NC
27408, United States

Hours

Reviews

3.8
1,054 reviews
5 stars
519
4 stars
202
3 stars
85
2 stars
61
1 star
187

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including blandness, over-salting, and insufficient portions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions reported in various areas.

Staffing Problems

Customers frequently mentioned that the location appeared understaffed, leading to delays and poor service.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating inconsistent experiences.
  • RM
    Ryan Martin
    1 day ago
    2.0
    Waited absolutely forever. Had two workers there, but both went around and cleaned the whole dining room before making my food despite me standing there for 20 minutes. ??? Food was fine.
  • RB
    Ray Butrang
    Feb 3, 2026
    1.0
    24$ for 2 burritos with a hint of meat.. that’s insulting. Not to mention they were out of everything at 7 pm. Never again
  • RC
    Rap Tea Central
    Dec 24, 2025
    1.0
    Do not eat from this place save your money in your pocket. The chips were stale and that was out of 4 bags, they all were. The workers didn’t want to give any protein very small rations also rice and beans. Food was just horrible and this is from a person who likes chipotle. Not worth spending $40 on, not even worth 1 penny
  • ZW
    Zoriana Workman
    Dec 18, 2025
    5.0
    Haven’t had Chipotle in soo long and i was craving a burrito. Daniah was very helpful and patient. Love her customer service. Thank youu
  • AP
    Austin Parker
    Dec 11, 2025
    1.0
    Last several mobile orders have resulted in inedible food. Idk who is seasoning the food but it’s like they dump entire containers of salt in EVERYTHING. Burning your mouth not because it’s spicy, but because of the copious amounts of salt and cilantro. Time for a retraining on how to properly season food I’d say.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Battleground offer?

Chipotle Mexican Grill Battleground offers a customizable menu with options such as burritos, bowls, quesadillas, tacos, and salads, focusing on Mexican fast-casual cuisine.

Where is Chipotle Mexican Grill Battleground located?

It is located at 1420 Westover Ter, Guilford, Greensboro, NC 27408, inside Springfield Commons.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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