Chipotle Mexican Grill

3.8
1052 reviews
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About

Mexican Restaurant
Chipotle Battleground is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1420 Westover Ter, Greensboro, NC
27408, United States

Hours

Reviews

3.8
1,052 reviews
5 stars
519
4 stars
202
3 stars
85
2 stars
60
1 star
186

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including blandness, over-salting, and small portion sizes.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff, poor communication, and long wait times.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and unkempt food preparation spaces.

Order Accuracy

Frequent issues with incorrect orders and missing items were noted, particularly with online and mobile orders.

Staffing Issues

Customers observed that the location often appeared understaffed, leading to delays and poor service.
  • RC
    Rap Tea Central
    Dec 24, 2025
    1.0
    Do not eat from this place save your money in your pocket. The chips were stale and that was out of 4 bags, they all were. The workers didn’t want to give any protein very small rations also rice and beans. Food was just horrible and this is from a person who likes chipotle. Not worth spending $40 on, not even worth 1 penny
  • ZW
    Zoriana Workman
    Dec 18, 2025
    5.0
    Haven’t had Chipotle in soo long and i was craving a burrito. Daniah was very helpful and patient. Love her customer service. Thank youu
  • AP
    Austin Parker
    Dec 11, 2025
    1.0
    Last several mobile orders have resulted in inedible food. Idk who is seasoning the food but it’s like they dump entire containers of salt in EVERYTHING. Burning your mouth not because it’s spicy, but because of the copious amounts of salt and cilantro. Time for a retraining on how to properly season food I’d say.
  • JM
    Jeff Murphy
    Dec 10, 2025
    4.0
    Very busy location. Just ordered takeout for our son.
  • MT
    Mrs. Tiara
    Nov 21, 2025
    1.0
    A hot mess. Online orders are never ready on time for pickup. And you’d think they’d offer some kind of freebie for making customers wait over 30 minutes for their food that should’ve been already made. This will be my last time going to this location, probably chipotle all together.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Battleground offer?

Chipotle Mexican Grill Battleground offers a customizable menu with options such as burritos, bowls, quesadillas, tacos, and salads, focusing on Mexican fast-casual cuisine.

Where is Chipotle Mexican Grill Battleground located?

It is located at 1420 Westover Ter, Guilford, Greensboro, NC 27408, inside Springfield Commons.