Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the bagels and sandwiches, many noted issues with undercooked items and incorrect orders, impacting overall satisfaction.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty dining areas and unsanitary conditions.
Customer Experience
Mixed experiences were reported, with some customers enjoying friendly service while others felt ignored or unwelcome.
Order Accuracy
A recurring theme was the frequent inaccuracy of orders, with many customers receiving incorrect items or missing components.
KV
Keith Volpe
6 days ago
2.0
I’m ONLY giving two stars for the demeanor of the girl with platinum hair, and my well made bagel, because the business seems to have an absentee owner?
I feel sorry for anyone who has to work in such a neglected, worn, tired, and dirty place. Please put some TLC into your business, and maybe your employees will care more too!
SK
Stephanie Kight
Dec 28, 2025
1.0
The bagels are great here, when they have enough. They didn't have everything bagels today, so there was no point. Plus the service at this location and at the Battleground location is absolute garbage and we left this time because, firstly, no bagels, and secondly, the guy behind the counter was so rude. He kept talking to his coworker about nothing, then turned to us and said "what do you want" so we turned around and left.
FF
FFX Fighter
Dec 11, 2025
2.0
Ive been eating Brueggers for 25 years, addicted to their everything bagels. Ive gotten them hundreds of times. I just moved nearby this Brueggers and stopped in a few days ago to find that they apparently don't put any seeds on their everything bagels...? I got 2, my wife got 2 and our friends whom we convinced it'd be amazing got some, only to find that all 7 of our bagels had the combined seeds that 1 usually has. Needless to say my bagels tasted like normal, plain bagels. It's called everything for a reason, don't be shy about it.
LB
Lauren B
Dec 7, 2025
1.0
I ordered a Sriracha honey sunrise on cinnamon sugar before my 10-hour shift, got there, it was made on an everything bun. I got all the way back to my job, smelled it, and immediately knew it was wrong. I was tempted to get my refund then and move on with my day, but instead I called and asked for it to be remade. So then I had to go all the way back, for it to be made wrong once again. At least this time I hadn’t gone all the way to the other side of the shopping center when I realized! I got my refund and moved on, overall horrible attention to detail. I’m very disappointed.
To make matters worse, I just realized they didn’t give me my full refund! So now I’ll need to take photos of what I received and return once again tomorrow morning to get the rest of my money. Horary.
FH
Farrah Hewlett
Dec 5, 2025
5.0
This is my favorite bagel spot. The food is always fresh, the bagels taste perfect every time, and the staff is friendly and welcoming. I always leave happy. I recommend it to anyone looking for good food and good vibes.
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 3116 West Friendly Avenue?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
What types of bagels and sandwiches does Bruegger's Bagels offer?
They offer authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including the Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
Can I order catering for breakfast or lunch at Bruegger's Bagels?
Yes, breakfast and lunch catering is available and can be ordered online via their website.
Does Bruegger's Bagels have a mobile app for ordering ahead?
Yes, you can order ahead using the Bruegger's mobile app available for both Android and iOS.
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Discover, MasterCard, Visa, cash, and mobile payment options including Android Pay, Apple Pay, Samsung Pay, and contactless payments.
Does Bruegger's Bagels provide takeout and delivery services?
Yes, Bruegger's Bagels offers takeout, same-day delivery, and in-store pickup but does not have drive-through or curbside pickup.
Is parking available for customers visiting Bruegger's Bagels?
Yes, there is both free street parking and free parking lots available near the restaurant.
Are there any nearby shopping centers or stores near Bruegger's Bagels where I could shop before or after eating?
Yes, Friendly Town Center shopping center is nearby along with stores like Motherhood Maternity, The Showroom, Silver Gallery International, Express, LOFT, Victoria's Secret & PINK, and Kirkland's for home goods and decor.
What restaurants are located near Bruegger's Bagels if I want to explore more dining options?
Nearby dining options include Harper's Restaurant (American and Middle Eastern cuisine), Pita Delite (Mediterranean and fast food), The Cheesecake Factory (American and bakery), and US Sushi (Japanese cuisine).
Is there convenient access to public services near Bruegger's Bagels?
Yes, the U S Post Office Friendly Station is close by, as well as community service spots like Col. John Sloan Camp museum and Piedmont Triad Clemson Club.