Bruegger's Bagels

4.0
375 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Bruegger's Bagels
3116 West Friendly Avenue, Greensboro, NC
27401, United States

Hours

Reviews

4.0
375 reviews
5 stars
208
4 stars
71
3 stars
32
2 stars
21
1 star
43

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Customer Service

Feedback indicates a mix of experiences; while some praised friendly staff, many highlighted rudeness and unprofessional behavior from employees.

Food Quality

Several reviews mentioned undercooked or improperly prepared bagels, with complaints about the freshness and taste of the food.

Cleanliness

Concerns were raised about the cleanliness of the location, including reports of unsanitary conditions and a lack of proper food handling.

Service Speed

Customers frequently noted long wait times, especially when ordering ahead, which contributed to a negative experience.
  • SE
    Sheryl Eller
    Nov 17, 2025
    5.0
    Chris and Iyanah are 2 of the best!!!! Always service with a smile , food quality and the coffee keeps me coming bk!!!!!!!!!Best bagels in Gboro
  • CB
    Cynthia Brandow
    Nov 15, 2025
    3.0
    Love the food. Saturday 10 am dead as a door nail. Coffee area very Dirty and staff so so. No sense of urgency no sense of cleanliness or care.
  • JR
    Joe Rufo
    Nov 13, 2025
    2.0
    I noticed the low review ratings, but I thought, it’s a national chain, how bad could it be? However, on my way out of the place, I wondered how they could reach even a 4 star rating. I felt bad for the people working there. They seemed miserable and it really shows in the place. It’s an exceptionally sloppy environment.
  • TJ
    T J
    Oct 17, 2025
    1.0
    Had to repeat my order 2 times with cashier.. then my food was wrong!! I had to rush off or I would’ve gone back because I asked for a toasted bagel with butter, 2 sausages and egg and cheese.. what did I get? Bagel wasn’t toasted and no butter.. only 1 sausage but double egg and no cheese!!.. I also witnessed the manager being rude to a lady who got a wrong order.. this location is terrible and I won’t be returning!! Owner should fire everyone and hire professional and Competent people!! Battleground location is much better!!
  • EE
    Erica
    Sep 30, 2025
    1.0
    Paid for 6 bagels. Got 5. Nobody answers the phone. Go back up there. Confirmed they charged me for 6 bagels. Was handed another bagel over the counter no bag with a bad attitude. Asked if they had access to their phone since they won't answer it. Said yes but they didn't hear it. Three unprofessional girls who seemed miserable and bothered by customers. No "sorry we missed that" or "sorry you had to drive up here again". Just that look like how dare you come in to a bagel store wanting to buy bagels. Unprofessional, lack of training, no manager on site. You could do much better.im sorry I tipped them.

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 3116 West Friendly Avenue?

Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.

What types of bagels and sandwiches does Bruegger's Bagels offer?

They offer authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including the Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.