Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Multiple customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Customer Service
Feedback indicates a mix of experiences; while some praised friendly staff, many highlighted rudeness and unprofessional behavior from employees.
Food Quality
Several reviews mentioned undercooked or improperly prepared bagels, with complaints about the freshness and taste of the food.
Cleanliness
Concerns were raised about the cleanliness of the location, including reports of unsanitary conditions and a lack of proper food handling.
Service Speed
Customers frequently noted long wait times, especially when ordering ahead, which contributed to a negative experience.
SE
Sheryl Eller
Nov 17, 2025
5.0
Chris and Iyanah are 2 of the best!!!! Always service with a smile , food quality and the coffee keeps me coming bk!!!!!!!!!Best bagels in Gboro
CB
Cynthia Brandow
Nov 15, 2025
3.0
Love the food. Saturday 10 am dead as a door nail. Coffee area very Dirty and staff so so. No sense of urgency no sense of cleanliness or care.
JR
Joe Rufo
Nov 13, 2025
2.0
I noticed the low review ratings, but I thought, it’s a national chain, how bad could it be? However, on my way out of the place, I wondered how they could reach even a 4 star rating. I felt bad for the people working there. They seemed miserable and it really shows in the place. It’s an exceptionally sloppy environment.
TJ
T J
Oct 17, 2025
1.0
Had to repeat my order 2 times with cashier.. then my food was wrong!! I had to rush off or I would’ve gone back because I asked for a toasted bagel with butter, 2 sausages and egg and cheese.. what did I get? Bagel wasn’t toasted and no butter.. only 1 sausage but double egg and no cheese!!.. I also witnessed the manager being rude to a lady who got a wrong order.. this location is terrible and I won’t be returning!! Owner should fire everyone and hire professional and
Competent people!! Battleground location is much better!!
EE
Erica
Sep 30, 2025
1.0
Paid for 6 bagels. Got 5. Nobody answers the phone. Go back up there. Confirmed they charged me for 6 bagels. Was handed another bagel over the counter no bag with a bad attitude. Asked if they had access to their phone since they won't answer it. Said yes but they didn't hear it. Three unprofessional girls who seemed miserable and bothered by customers. No "sorry we missed that" or "sorry you had to drive up here again". Just that look like how dare you come in to a bagel store wanting to buy bagels. Unprofessional, lack of training, no manager on site. You could do much better.im sorry I tipped them.
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 3116 West Friendly Avenue?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
What types of bagels and sandwiches does Bruegger's Bagels offer?
They offer authentic New York style bagels, gourmet topped bagels, and a variety of breakfast and deli sandwiches including the Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
Can I order catering for breakfast or lunch at Bruegger's Bagels?
Yes, breakfast and lunch catering is available and can be ordered online via their website.
Does Bruegger's Bagels have a mobile app for ordering ahead?
Yes, you can order ahead using the Bruegger's mobile app available for both Android and iOS.
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Discover, MasterCard, Visa, cash, and mobile payment options including Android Pay, Apple Pay, Samsung Pay, and contactless payments.
Does Bruegger's Bagels provide takeout and delivery services?
Yes, Bruegger's Bagels offers takeout, same-day delivery, and in-store pickup but does not have drive-through or curbside pickup.
Is parking available for customers visiting Bruegger's Bagels?
Yes, there is both free street parking and free parking lots available near the restaurant.
Are there any nearby shopping centers or stores near Bruegger's Bagels where I could shop before or after eating?
Yes, Friendly Town Center shopping center is nearby along with stores like Motherhood Maternity, The Showroom, Silver Gallery International, Express, LOFT, Victoria's Secret & PINK, and Kirkland's for home goods and decor.
What restaurants are located near Bruegger's Bagels if I want to explore more dining options?
Nearby dining options include Harper's Restaurant (American and Middle Eastern cuisine), Pita Delite (Mediterranean and fast food), The Cheesecake Factory (American and bakery), and US Sushi (Japanese cuisine).
Is there convenient access to public services near Bruegger's Bagels?
Yes, the U S Post Office Friendly Station is close by, as well as community service spots like Col. John Sloan Camp museum and Piedmont Triad Clemson Club.