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Bojangles

3.4
(729 reviews)

Business Details

(336) 282-0966

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2903 Battleground Ave, Greensboro, NC
27408, United States

Hours

Reviews

3.4
729 reviews
5 stars
267
4 stars
159
3 stars
89
2 stars
55
1 star
159

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Many reviews highlighted poor food quality, including old, cold, or improperly cooked items, leading to dissatisfaction.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

AI Ordering System

The new AI ordering system received significant criticism for being inefficient and frustrating for customers.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including unpleasant odors and dirty tables.
  • TT
    TWL
    Feb 21, 2026
    1.0
    This bojangles is trash. Do not recommend. Food was inedible.
  • VR
    Verlene Daniels Rice
    Feb 19, 2026
    3.0
    GETTING BETTER
  • KS
    Kiesha Speech
    Feb 4, 2026
    2.0
    Unfortunately, management has failed at my favorite Bojangles in Greensboro. Due to my experience today, I am unsure whether I will visit again for my fix of “Botato Rounds” and an Egg Biscuit. Today I had THE worst drive-thru experience ever with a manager named April. When I complained about the preparation of my order, she snatched the food from my hand, accused me of taking “two bites, instead of one/eating half” (when I had just purchased the meal and had only taken one bite!), and slammed the window in my face. She then took the meal and showed it around to different employees in the kitchen, which is very unsanitary and inappropriate. I didn’t even want to eat after this behavior, so I asked for a full refund. She then demanded I “get out of her line,” which I ignored until my business was handled appropriately as a paying customer. I was stunned by her behavior and told the GM. Thankfully, he was there and very apologetic, gave me my refund, and asked me to come back. I let him know how highly I always thought of this location, and that interaction was very disappointing. I am not sure I would recommend this location with April in charge. As pulled off as she was, she still looked justified. Wow.
  • CR
    Chandra Riley
    Jan 30, 2026
    1.0
    Stopped there yesterday, January 29, 2026 around 5:30 PM. I ordered a Cajun fillet sandwich with mayo only fries with no seasoning and a cheer wine. I also asked for a boberry biscuit and was told it would take four minutes to get it because they had to cook more. Needless to say that never happened. I ended up with a bo berry biscuit that looked like it had been cooked two days prior to it was cold and hard so were the four minutes came in at that I had to wait I don’t understand because they didn’t cook me a fresh one. They gave me one that have been sitting there for approximately two days, it was so hard I had to throw it out. My Cajun fillet sandwich had lettuce and tomato on it when I plainly asked for mayo only I asked the girl when I got to the window. Did she get my order correct ? She insisted that the order was correct not only did they give me my fries with no season, but they dumped it back into the grease to remove the seasoning off. They were re- fried and the seasoning needless to say it wasn’t worth my time to even go back and complain because I’ve already asked the girl at the window about my order prior to I paid almost $12 for some garbage that had to be tossed in the trashcan. I don’t eat tomatoes because they make my bread wet and I break out. It was on my sandwich so I had to throw it away. Ridiculous. Stay away from this place.
  • FW
    Felicia Wright
    Jan 22, 2026
    1.0
    Was just the worst experience I have had in a long time my order was wrong they didn’t change there gloves and the drive through lady was rude

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