Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, including overcooked items and incorrect orders.
Cleanliness and Atmosphere
Some customers noted improvements in cleanliness and ambiance, while others still found the environment unsatisfactory.
Management Concerns
Several reviews pointed to poor management practices, including staff shortages and lack of organization.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff members who provided good service.
JB
John Brittain
5 days ago
1.0
I went through the drive thru and I’ve been waiting 30 minutes for my food. This location is the slowest. I don’t know why I bother to ever stop here. It’s every single time. Everyone inside and in the drive thru is just sitting and waiting. I’ll probably be at an hour waiting and still won’t have my food. Avoid at all cost.
DW
Dee Wds
Nov 13, 2025
1.0
Went through drive-thru today around 2 PM. The chicken that was given to me, felt like it was from the morning, and the fries that I was given has so much grease on them. I literally had to throw them in trash.. And don’t forget the wonderful buttermilk biscuit was brown. Skip this Bojangles
BF
Brandon Flowers
Oct 25, 2025
1.0
Chicken was pink this morning for breakfast for 3 different spicy chickens for breakfast smh not a good look
BG
Brittini Galloway
Oct 23, 2025
1.0
Waited in line over 20 minutes for one meal! This is HORRIBLE customer service. Needs new management!
LD
La Terra Dyson
Oct 10, 2025
1.0
I went through the drive thru. The dinner menu says the combo comes with a drink. I ordered potato salad and fries for my side. When I get to the window to pay I'm told the drink does not come with the combo. The chicken was not fresh or hot and there was a 15 min wait which would make me late for work so I had no choice but to eat this B.S. When I got home I see mashed potatoes instead of potato salad. This is horrible service
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are Bojangles' dine-in and drive-through hours?
Dine-in is open daily from 5:00 AM to 10:00 PM, and drive-through hours are generally 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and drive-through opens at 6:00 AM on Sundays.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Check, and Visa for payments.
Is Bojangles family-friendly and accessible to people with disabilities?
Yes, Bojangles welcomes families and has wheelchair accessible entrances and parking.
Can I place an order through a mobile app for Bojangles?
Yes, you can place orders using the Bojangles app available on both the Apple App Store and Google Play Store.
What are some nearby places to Bojangles for additional dining options?
Nearby dining options include Barberitos Southwestern Grille & Cantina, Penn Station East Coast Subs, Epic Chophouse Greensboro, Graffiti's Bistro, Chick-fil-A, Panera Bread, Mediterraneo Restaurant, and Tropical Smoothie Cafe.
What nearby places could I visit before or after dining at Bojangles?
You might visit nearby places such as Gate City Animal Hospital for pet services, AAA for insurance needs, or shop at Ann Crittenden's Hallmark Shop for gifts.
Are there fitness or wellness facilities near Bojangles?
Yes, nearby fitness and wellness options include Fitness Together gyms, Triad Health Center for chiropractic and nutrition services, and Blue Sky MD medical center.
Does Bojangles participate in catering services?
Yes, Bojangles offers catering services to accommodate various events and group meals.