Bojangles

3.4
1060 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3707 Elmsley Square, Greensboro, NC
27406, United States

Hours

Reviews

3.4
1,060 reviews
5 stars
402
4 stars
204
3 stars
138
2 stars
83
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times both in the drive-thru and inside the restaurant.

Food Quality

Many reviews highlighted issues with food quality, including undercooked chicken, cold food, and incorrect orders.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Customer Service

There were frequent complaints about rude staff and poor customer service, with some customers feeling ignored or disrespected.

Management Issues

Several reviews indicated a lack of effective management, leading to disorganization and poor staff performance.
  • JW
    Julie Withers
    Jan 3, 2026
    4.0
    Recently renovated, uses AI ordering at drive thru now. Fast, accurate, staff at window was friendly.
  • WB
    Wil Bolin
    Jan 3, 2026
    1.0
    What happened to this place?! Cashier clearly sick and coughing into the same hand she used to put the paper lining in my food box. Employees are arguing over who should fix the soda fountain. “I haven’t drank soda in 3 months.” “Well I haven’t drank soda in 6 months.” AI drive through teller that try’s to upsell you 10 times while you’re ordering but can’t handle more than one change to your order. They recently renovated the building and now it’s nearly impossible to get through the drive through without either scratching your bumper or hitting the curb. Take your pick because once you’re in the line there’s no way to get out. And don’t bother going inside because they prioritize the drive through over walk ins so you’re going to wait 10 minutes even if you’re the only one in line. I’ve been served multiple chicken sandwiches that were still cold in the center. This place HAS to get it together.
  • OH
    Otoniel Hernandez
    Jan 3, 2026
    1.0
    Very rude people make me wait for my food that is already done and ready to pick up all cold and wrong drink no stars is what this restaurant deserves never again
  • NR
    Novella Rivera
    Dec 9, 2025
    1.0
    If I could make it lower I would! I spent over 40 dollars waited over 30 minutes for my food just for them to come tell me that it was still frozen! And do I want to order something else! I have now been waiting for an 1 hr for my refund. They keep telling me its coming! But no one is trying to address this and give me my money back im just in the lobby still waiting.
  • BH
    Brooks Hunt
    Dec 8, 2025
    2.0
    This location can't get an order right to save their lives. And if they do, it's rarely cooked right. They were closed for weeks to remodel and I was hoping they spent that time training a new crew, but once they reopened, things seemed worse than before. Including the parking lot layout. Next time I need Bojangles that bad, I'll drive 5 miles further to the next one, but I'm done spending money at this location.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the operating hours for dine-in at Bojangles in Greensboro?

Bojangles in Greensboro is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.