Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.6
1,334 reviews
5 stars
515
4 stars
295
3 stars
177
2 stars
105
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, uncommunicative staff, and rude behavior from employees, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about it being cold, stale, or improperly prepared, with specific mentions of undercooked chicken and incorrect orders.
Cleanliness Concerns
Several reviews highlighted unsanitary conditions, including mold in the bathroom and dirty dining areas, which negatively impacted the overall experience.
AI Ordering System
Customers expressed dissatisfaction with the AI ordering system, citing issues with accuracy and frustration during the ordering process.
- SCsashay claybornJan 3, 20264.0Hot and fresh
- KHKatelyn HallNov 30, 20251.0They have a very bad mold problem in the bathroom that poses a significant health issue. It was actively dripping so the leak is still active. Food was good and staff were excellent, they deserve a clean and safe work environment.
- WHWes HayutinNov 10, 20255.0Love it
- SLShantelle LoveOct 24, 20252.0The food is never fresh or hot. We had a late soccer game and my husband was hungry, so we stopped here. We would normally go to the Wendover store, but they were closed.
- ASAngelina SaviniOct 18, 20252.0I placed an online order 11:44am to schedule pickup for 12:30pm. We arrived at the location around 12:25pm, was told through drive through to come inside. We parked in the designating Togo area, my dad had gone inside. 45 minutes go by and I’m getting worried, so I go inside. He was still waiting while others were steadily getting orders to go and leaving. At this point I need to get ready and leave for work soon, so I’m getting frustrated as to why our order wasn't ready yet. Once I walked in and grabbed someone’s attention upfront (I didn’t catch his name but I know he was wearing an Orange shirt today—who was fantastic and working circles around everyone else) then the order was put together and ready. I left with our order at 1:16pm, my receipt said it was processed/rung out at 12:23pm. The staff were uncommunicative, unproductive, and whoever was Manager on Duty is incompetent and inefficient. With experience in service industry and mgmt, there is no reason to be 45 mins to 1 hour behind on Togo orders, with handfuls of other upset customers. Whatever manager may, or me not even be there shouldn’t be in leadership if they cannot handle a Saturday lunch rush. As for the rest of the staff, whom other customers mentioned noticing blatantly ignoring them or just being gravely inefficient (some mentioned rude attitudes or looks but I can only speak on my experience, and that wasn't my biggest concern) they clearly need further training on sense of urgency and communication in the kitchen/expo to customer service. Albeit terrible customer service and work ethic the food is good. Whoever is actually on the cook line do their job well, shout-out to them for making great food.
Frequently Asked Questions About Bojangles
What type of food does Bojangles specialize in?
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles on weekdays?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and from 5:00 AM to 11:00 PM on Friday and Saturday, with Sunday hours from 6:00 AM to 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, with extended hours until 11:00 PM on Friday and Saturday, and Sunday from 6:00 AM to 10:00 PM.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children's menu.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for various events and gatherings.
Are there any nearby stores where I can shop before or after visiting Bojangles?
Yes, nearby you can find Triad Goodwill, The Good Feet Store, Buddy's Home Furnishing, IBeautySupply, and Toys"R"Us for shopping and thrift needs.
What nearby beauty and grooming salons can I visit near Bojangles?
You can visit Superstarz Dominican Barbershop, Salon and Suites, Valdeniece Health & Beauty, Natural Hair By Whitney, Nail Place, and Ink n Paint Society near Bojangles.
Are there other dining options near Bojangles?
Yes, nearby dining options include Vaquero's Mexican Grill, Vaquero's Diner & Mexican Grill, Villa Del Mar, and Cook Out, offering a range of cuisines including Mexican and American.