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Bojangles

3.6
(1340 reviews)

Business Details

(336) 841-0101

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
514 Hickory Ridge Drive, Greensboro, NC
27409, United States

Hours

Reviews

3.6
1,340 reviews
5 stars
531
4 stars
294
3 stars
171
2 stars
114
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned food being served cold, overcooked, or not fresh, with specific complaints about chicken and biscuits.

Cleanliness

Some customers noted cleanliness issues in the dining area and with food preparation.

AI Ordering System

The new AI drive-thru system received mixed reviews, with many customers expressing frustration over order accuracy and the lack of human interaction.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality during their visits.
  • DT
    Dispatch Team
    4 days ago
    1.0
    I come by to the Bojangles to get some food and use the bathroom.. At 9:30 and these guys got the door locked saying they closing. So I’m like can you open the door? I’m trying to order some food and use the bathroom and they like no we’re closing…
  • JM
    Jamie Matthews
    5 days ago
    1.0
    Raw chicken. I did call and they did offer a replacement or my money back, but that wasn't the point.
  • CP
    Chris propst
    Feb 20, 2026
    1.0
    Ai drive through sucks
  • RT
    Richard Tims
    Feb 13, 2026
    1.0
    Artificial Intelligence replacing people???? I went to the drive thru last night and got the normal automated drive thru greeting. When I asked a question about the $19.99 family meal, the robot voice said “Sure, and what side did you want?” The response was nothing close to what I asked. I asked for help and no one came on. I decided to take my business to Popeyes where a real person was happy to take my order. I was also elated to know that their $29 meal included 9 pieces instead of 8. I hope that I am not the only one that will fight improper use of AI to replace jobs where humans are better suited. I will not be back to Bojangles unless this is fixed.
  • TL
    Tina Lennon
    Jan 31, 2026
    1.0
    My husband and some of his coworkers tried to get into this establishment today after working to clear the snow off of roads and businesses. They were not let into this establishment. They stated they didn't have any chicken, but there were people walking in and out and sitting at the table eating this right here is really disrespectful. It makes no sense. They're the ones who are missing out on money, these men are trying to eat so they can get back out there to make parking lot safe and Bojangles a big establishment. One doesn't have chicken and will not let customers in to eat

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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