Bojangles

3.6
1473 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1115 East Bessemer Ave, Greensboro, NC
27405, United States

Hours

Reviews

3.6
1,473 reviews
5 stars
571
4 stars
335
3 stars
229
2 stars
101
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and dining areas, often exceeding 30 minutes.

Customer Service

Many reviews highlighted rude and dismissive attitudes from staff, with several customers expressing frustration over poor service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect orders, as well as issues with cleanliness.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate handling of customer complaints.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
  • KT
    Kendra Turner
    Nov 2, 2025
    1.0
    We waited in the drive thru line over 30 minutes only to be told once getting to the window that a part of my order wouldn't be ready for another 10 minutes. No one thanked us for our patience. Fast food is meant to be fast. Super disappointed and frustrated with this restaurant.
  • PK
    Porsha Kwasikpui
    Oct 30, 2025
    4.0
    It was nice to see the local college gear incorporated into this location. Everyone was friendly and had no issues with service. All the tables needed to be wiped and there were several people in the kitchen so it was a little disheartening that they didn't prioritize the lobby. When I had to use the restroom instead of giving me a code or key a male cashier walked me to the restroom, opened the door and held it open for me...that was uncomfortable for me. Food was fresh no concerns there.
  • AC
    Alexis chambers
    Oct 29, 2025
    1.0
    Waited in the drive-through for 60+ minutes to get my online order. I tried to go inside but they close the dining room at 7 PM. When I asked for a refund, the manager told me she could not provide a refund. I would have to go through the online app. Which nowhere in the app does it say cancel your order or refund your order so ended up having to call corporate. there were people being let in the dining room, but when I tried to go in the dining room, they told me it was drive-through only and lock the door
  • RM
    Ruby Mccrea
    Oct 27, 2025
    1.0
    There employees and managers is very rude. They serve burnt food and their customer service is very very rude. I will never go to this Bojangles ever again and something needs to be done with the employees and the managers.
  • LB
    Lauren Bennett
    Oct 20, 2025
    2.0
    Where do I even begin... 1. The girl who took my order rushed me despite me stating from the beginning that I had two separate orders. She seemed uninterested in her job and acted as if I was an inconvenience. Some effort to be inviting would help her appear to customers as being a lot less miserable. 2. A larger female employee beside the order taker was loudly arguing with her significant other at the front chicken bar the entire time, making it hard to even hear the person taking my order. Her partner whom she was arguing with blocked the entire drive-thru with his parked, turned-off car in front of the ordering station, forcing me and all the customers behind me to carry-out our orders. Their argument was so loud that literally everyone knew exactly what they were talking about. They argued for at least 15 minutes about her car that he was driving and caught opening the door for to allow another woman in. 3. While making my own drinks, a male worker who I had passed outside while he was smoking, passed by again smelling strongly of cigarettes and even stronger of marijuana; the smell lingered throughout the entire waiting area. Another customer even mentioned directly to the staff how unsanitary that was considering he never went into the direction of the bathroom to wash his hands but instead went straight to the back. Hopefully he washed his hands back there. Either way multiple other customers said the smell was so strong they had to step outside because they were getting a contact high. 4. My first order, which I requested twice to have extra Cajun seasoning, had none at all. Once again showing the person who took my order paid very minimal attention to my order and had no interest in assisting me as a customer which is ultimately the bare minimum of her job if I'm not mistaken. 5. For my second order, I was told Bo-Rounds aren’t made after 2 pm at this location and the current ones they had were “soggy,” despite the menu saying they’re served all day directly above the head of the person telling me this. My order was made at 02:20pm. When I questioned the advertising of the sign, she looked at it and looked back at me and said nothing but smiled. Very much weird. Overall, this place is unsanitary with dirty counters, full trash cans and employees who don't participate in sanitary practices. The employees are rude and dismissive and overall trashy. The food is old, stale and unseasoned. The area is very sketchy and the chance of you getting harassed by a homeless person or drug addict is at an all-time high. I do not recommend this location to any capacity.

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in at Bojangles in Greensboro?

Bojangles in Greensboro is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.