Arby's

3.8
781 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
507 Pisgah Church Rd, Greensboro, NC
27455, United States

Hours

Reviews

3.8
781 reviews
5 stars
329
4 stars
204
3 stars
122
2 stars
46
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for items like the roast beef sandwiches and fish sandwiches, though there were complaints about cold fries and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff and long wait times, with some customers expressing frustration over their experiences.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean environments while others reported dirty tables and unkempt areas.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • JP
    Jaime Perez
    1 day ago
    5.0
    Best location ever
  • SJ
    Samantha Jones
    2 days ago
    1.0
    ZERO CUSTOMERS SHOULD HAVE BEEN RED FLAG!!! walked in placed order. Young lady acted as if I had did something wrong by coming in to order food. Get her off your front line because she is not helping you out at all being rude to customers. Then left out my side of cheese I paid money for. No aujus with my French dip so maybe I should call it a French because nothing to dip it in. The chicken sandwich well, the chicken itself was like a brick and old. Note to owners and managers, unless you get someone who is going to give better customer service the customer count will continue to be zero. POOR SERVICE AND TERRIBLE FOOD !!!
  • LC
    Luis Colon
    Jan 2, 2026
    5.0
    The young rude kept Remind me of his navy services not once but twice. Ugh,ok. Ask a couples of guestions he had a rude , professional behavior.And the advertising menu was $7.99 burger sandwiches ad in the tv,app and locations with a burger option that they fail on with a option of beef or chicken sandwich. Wouldn't eat or order here ever again. The chicken sandwich was terrible taste like a cheap savealot chicken pattie always frozen. SMH. Yeah never again. And to think that I use to like this place. We'll back at home I do. Not here in pisgah church street location. Would rather eat McDonald's. Don't even like McDonald's. What makes you think I be back. Didn't you read the review would be back ever your establishment sucks along with the people you have working there. You just lost a loyal customer over the lack of your management. Good day sir.
  • MH
    Michael Harrington
    Nov 21, 2025
    4.0
    While not a frequent customer of Arby's at large myself, I enjoyed the food greatly. After 3 visits to this location, all for pickup of mobile orders, only once did I find myself waiting for my food, but I was fortunately not forgotten. I would visit again.
  • BC
    brenda carter
    Nov 19, 2025
    2.0
    I gave 1 ☆ because the "cook" was constantly touching his body then handling the food. After I nicely explained what I witnessed, the manager prepared my meal and the gentleman's who ordered after me also. Those steak bites are slammin...especially when you take them home and put in brown/onion gravy!!!!!