Feedback on customer service is mixed; while some customers praise friendly and helpful staff, others report rude and unprofessional behavior from cashiers.
Store Cleanliness
The store is generally noted for being clean and well-maintained, although some reviews mention issues with the parking lot and overall upkeep.
Product Quality
Customers appreciate the variety and freshness of products, particularly meat and produce, but there are complaints about the quality of some items.
Pricing
Many customers find the prices to be fair and appreciate the discounts and loyalty programs, although some feel certain items are overpriced.
Crowding and Wait Times
The store can get crowded, leading to long wait times at checkout, which has been a consistent point of frustration for customers.
LG
Levi Gomez
4 days ago
1.0
At approximately 4:43pm I called this food lion whom answered at first. But then the signal was shortly thereafter interrupted by a sound that sounded like that of a bunch of computer beeps, and then I could no longer hear a person. I then called back two more times totaling about 12 minutes perhaps more. I followed the prompts w/ 2 for associates, then 5 for customer service , as far as ext are concerned however after the 5 , the answering machine then took me back to the main menu.i will remove the 1 star when this is fixed.
SR
Sarah Rorie
Feb 9, 2026
5.0
This is a great grocery store with a wide selection, fresh products, and fair prices. Because it’s so popular, it can get pretty packed at times…but that’s a sign of how much the community loves it. A little patience goes a long way. The staff work hard and are on their feet all day, often dealing with stressed or rude customers, yet they continue to do their jobs with professionalism. Please remember to show them kindness and respect, they deserve it.
A mí me gusta food lion porque tiene buenos precios la carne tiene precios más bajos que las demás tiendas, sobre todo cuando la ponen en descuento con una etiqueta amarilla, el pollo con su marca es más barato que los otros, gracias a esos precios puedo comer carne más seguido, nada más que hay que estar pendiente porque la gente se lleva rápido a las que tienen el ticket amarillo, el pan simple no ha variado su precio en otras tiendas si les han aumentado, me gusta mucho Food Lion, es mi preferido
BR
Briseyda Guadalupe Rodriguez
Jan 11, 2026
5.0
Excelente servicio los precios muy accesibles me encanta lo pura y limpia que son estas tiendas y encuentras todo fácil y fresco y de un buen sabor..