Burrito Shak

Reviews

• MJ

  Melanie Jackson

  3 days ago
  5.0
  The food was delicious! The manager came out to the dining area to check on each customer. What a class act!!
• MP

  Mary Kathryn Pegram

  Apr 22, 2026
  5.0
  Consistently great food and atmosphere! 10/10 would recommend
• LL

  Lil_mixed

  Apr 22, 2026
  5.0
  Amazing place of service, foods great
• CJ

  Chloe Jones

  Apr 12, 2026
  1.0
  Good luck getting what you ordered. Ordered the new southern swell burrito bowl which is described as “Try our LTO - The Southern Swell. A Nashville Hot Chicken Burrito loaded with Rice, Choice of Beans, Nashville Hot Chicken, Queso, Spicy Pickles, Baja Slaw, and a Creamy Jalapeño Sauce.” The below picture is what I received, a bowl of rice black beans and corn. There was NO Chicken or toppings. Very disappointed when I got home after a 25 minute drive from the restaurant. I spoke with a “manager” on the phone who first asked was I sure there was no chicken. He also said he is unable to do refunds but said I can drive back and he will remake the order. An almost hour round trip to have my order remade and no compensation? He said I had to choose between the refund (tomorrow when another manager returned) or my food being remade (after me using my gas and the inconvenience) . The manager even hung up on me the first time I called because I was not satisfied with there being no immediate resolution. So I had to call back to ensure a refund was even going to be issued. While it was promised, it still has not happened. This is not the first time I’ve received the incorrect order from this location, luckily the first time they subbed fish instead of chicken. I would save my money and go somewhere else. It is unfortunate because I do try to support local NC businesses but this is no way to have customers return. Seems to be a common theme from the reviews.
• JD

  John Dunlow

  Mar 29, 2026
  4.0
  Burrito ingredients were fresh and tasty. Guacamole was good. Staff was very friendly. The salsa on the salsa bar was not good at all - very disappointing. Skip the salsa bar and get queso or guacamole with the chips.