Wendy's

3.8
1090 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4800 Hickory Blvd, Granite Falls, NC
28630, United States

Hours

Reviews

3.8
1,090 reviews
5 stars
463
4 stars
296
3 stars
137
2 stars
64
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, there were complaints about old or poorly prepared items, such as cold fries and pink meat.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas behind the counter.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even with few cars in line.
  • HJ
    Hannah Joplin
    Nov 6, 2025
    1.0
    I paid for burgers, not parenting advice.
  • JS
    joseph Sinclair
    Sep 26, 2025
    3.0
    Manager could focus more on the facility cleanliness then flirting with the young girls working under him.
  • JS
    James Smith
    Sep 19, 2025
    5.0
    Excellent fast food! Friendly staff as well.
  • SS
    Samara Sweet
    Aug 13, 2025
    2.0
    Their food is usually hot and ready to go but their salad is awful. Literally my entire Caesar salad had pink on every piece of lettuce and was clearly old. Very unfortunate that I had to trash my whole meal.
  • CB
    Candi Black
    Jul 20, 2025
    2.0
    Seems from the reviews here it’s a common practice but I feel the need to report it. I realize the person who is waited on me could’ve been the same manager who does not manage stress well. Seems maybe they need to consider a different job if it angers them when someone at the drive thru asks for details from the menu. A special sale that is not clarified on the menu sign but plastered on the windows to get you to stop. I apologized when I got to the window for being a pain and hoped their day wasn’t filled with bad customers. I got an eye roll and a huff. No words. Matter of fact, no words during the entire transaction. But the reason I know they were upset over explaining the advertised special, is because the window was open when the next customer inquired about it and this customer service employee, who works in a restaurant, was asked about menu items. With an, “Omg, if I have to tell this one more time!” To another employee. Huffing and puffing. Obviously put out by being asked to promote your deals and products. Maybe customer service is not a priority to this employee. It should be to the company. It definitely is a priority to the customers. Not even a simple smile or greeting. Only words spoken to me were welcome to Wendy’s what can I get started for ya? And the amount due. I am sure I won’t be missed at Wendy’s. Had it just been old, cold taters , I may have not come on here. But no. Had to toss in some non-professional attitudes and anger for being asked to do a job you accepted. So either walk away from customer service or get a little better at providing it.

Frequently Asked Questions About Wendy's

Is 79 Granite Falls Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.