Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, there were complaints about old or poorly prepared items, such as cold fries and pink meat.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas behind the counter.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even with few cars in line.
HJ
Hannah Joplin
Nov 6, 2025
1.0
I paid for burgers, not parenting advice.
JS
joseph Sinclair
Sep 26, 2025
3.0
Manager could focus more on the facility cleanliness then flirting with the young girls working under him.
JS
James Smith
Sep 19, 2025
5.0
Excellent fast food!
Friendly staff as well.
SS
Samara Sweet
Aug 13, 2025
2.0
Their food is usually hot and ready to go but their salad is awful. Literally my entire Caesar salad had pink on every piece of lettuce and was clearly old. Very unfortunate that I had to trash my whole meal.
CB
Candi Black
Jul 20, 2025
2.0
Seems from the reviews here it’s a common practice but I feel the need to report it. I realize the person who is waited on me could’ve been the same manager who does not manage stress well. Seems maybe they need to consider a different job if it angers them when someone at the drive thru asks for details from the menu. A special sale that is not clarified on the menu sign but plastered on the windows to get you to stop. I apologized when I got to the window for being a pain and hoped their day wasn’t filled with bad customers. I got an eye roll and a huff. No words. Matter of fact, no words during the entire transaction. But the reason I know they were upset over explaining the advertised special, is because the window was open when the next customer inquired about it and this customer service employee, who works in a restaurant, was asked about menu items. With an, “Omg, if I have to tell this one more time!” To another employee. Huffing and puffing. Obviously put out by being asked to promote your deals and products. Maybe customer service is not a priority to this employee. It should be to the company. It definitely is a priority to the customers. Not even a simple smile or greeting. Only words spoken to me were welcome to Wendy’s what can I get started for ya? And the amount due. I am sure I won’t be missed at Wendy’s. Had it just been old, cold taters , I may have not come on here. But no. Had to toss in some non-professional attitudes and anger for being asked to do a job you accepted. So either walk away from customer service or get a little better at providing it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Granite Falls, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Granite Falls, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (828) 396-2054.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 79 Granite Falls Wendy’s serve breakfast?
Yes, this Wendy’s location in Granite Falls, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at Wendy's in Granite Falls?
The drive-through is open daily from 6:30 AM to midnight.
Does Wendy's at 4800 Hickory Blvd in Granite Falls serve breakfast?
Yes, this Wendy’s location serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout near Granite Falls, NC?
Yes, Wendy’s offers delivery and takeout services through their app and website at order.wendys.com.
How can I contact the Wendy's location in Granite Falls for questions or feedback?
You can call (828) 396-2054 directly, use the Customer Care live chat on their website, or call 888-624-8140 for general inquiries.
Where can I find Wendy's menu pricing and nutrition information for the Granite Falls location?
Menu pricing and nutrition details are available on the Wendy’s website or mobile app after selecting the Granite Falls location.
What payment methods does Wendy's Granite Falls accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 4800 Hickory Blvd currently open for business?
Yes, this Wendy’s location is open and serving customers every day.
Are there any nearby medical facilities around Wendy's in Granite Falls?
Yes, RiverCrest Medical Park, EmergeOrtho, Plus Urgent Care, and McCreary Cancer Center are nearby medical facilities offering various health services.
What nearby dining options are available around Wendy's Granite Falls?
Nearby restaurants include Bojangles', Subway, Frankie’s Pizza, and another Wendy’s location for varied dining choices.
What nearby shops and services can I visit when I come to Wendy's in Granite Falls?
You can visit AutoZone for automotive needs, Starbucks for coffee, Walmart's Claire’s for fashion accessories, GameStop for games, and T-Mobile or Verizon for mobile phones.