Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3966 Hickory Blvd in Granite Falls, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and disappointment.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with undercooked or incorrect items, and issues with the salad bar.
Staff Friendliness
Several reviews highlighted friendly staff members, although this was inconsistent, with some reports of rudeness.
Delivery Problems
Numerous complaints about late deliveries and issues with online orders indicate a need for improvement in delivery service.
DS
Donna Shelton
Dec 29, 2025
1.0
We waited 35 minutes after placing order and we asked if they lost our order because others were being served that came after us. She asked what we ordered. She offered something different than what we ordered. We chose to leave. There were only four couple's in there including us.
DH
Diego Hernedez
Nov 13, 2025
1.0
Last week I placed an order and was actually extremely happy with it so again this week I tried to place the exact same order only the price jumped over $15 extremely rude this time I won't be ordering from there again
Decided I would give him a second chance while placing the order I told him if they needed doordash for delivery I would cancel$30 later I received cold food won't waste my time at Pizza Hut anymore completely disappointed
LL
Leigha
Nov 4, 2025
1.0
Ordered a small pizza and cheesy bread at 9:30pm, cook that was there was very polite, however, the cashier that took our order was rude, she rushed us so she could count her drawer and refused to give me a receipt for my order. I work in food service as well, I get it, it’s late and she’s trying to clock out but that’s no excuse to be rude to someone who was not rude back. Food was good, wouldn’t go back at night when she’s working though.
MH
Morgan Hice
Oct 11, 2025
1.0
Placed a small order at 6:15. Order didn’t get here until after 9pm. I called the store to see where my order could be three times and the third time finally got through to a call center then waited 8 more minutes to speak to the store. Once on the phone with the store was told “if you want to speak to a manager you’ll need to wait he’s busy.” As if I don’t have children who have already waited TWO HOURS FOR TWO PIZZAS AND SOME WINGS. The only way i figured out what was wrong with my order was through the DoorDash app. They said Pizza Hut stated “someone stole their order it all needs to be remade”. Even if that was true it doesn’t take two hours to remake two pizzas! This is not the first time this has happened and happens to often at this store!
JN
Jared Nilo
Sep 30, 2025
5.0
Just want to send a shoutout to the crew that was working on Sunday, Sept. 28th. at lunch time. A group from our church, about 15 of us rolled in there and although they were very short staffed, they made sure the buffet was filled with numerous selections of pizza and breadsticks and pasta. while there was no salad available we had plenty of pizza to fill our bellys. The staff were very friendly and stayed attentive to not only our group but the many other families that were there as well. I hope the staff from that day get the recognition that they well deserved.
Thank you Pizza Hut Granite Falls, NC
God Bless You guys!