McDonald's

3.5
2318 reviews
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Business Details

36 Pinewood Road, Granite Falls, NC
28630, United States
(828) 313-1236
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
36 Pinewood Road, Granite Falls, NC
28630, United States

Hours

Reviews

3.5
2,318 reviews
5 stars
840
4 stars
503
3 stars
401
2 stars
188
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about items being burnt or missing.

Management Concerns

Several customers expressed dissatisfaction with management's handling of staff behavior and customer complaints, indicating a need for better training and oversight.

Positive Staff Interactions

Despite the negative feedback, some customers noted friendly staff and good service experiences, particularly during breakfast hours.
  • OF
    Orek FighterNw
    1 day ago
    1.0
    Just ordered food with all the extra condiments from Uber. Workers wrote "Just an FYI, ABSURD!" on the bag. I'm sorry but did I ask? Womp womp They're free with Uber so why not, I can always use them later. I'm soooo sorry it took you an extra 15 seconds to put extra sauces in the bag.. Imagine crying about doing your job, cry me a river. lol It took you longer to write your chicken scratch note on the bag than it did to put the extras in the order.. They're free on Uber and I will be doing it and continue to do it Everytime I order from there. Don't hate the player hate the game lol But the food is good and fast tastes like McDonald's, would get again.
  • JY
    Jonathan Y
    5 days ago
    4.0
    This was my once a year pick up for the Tender Pork and Gravy Biscuit. The food looks smaller and the price is the most I've ever paid for the biscuit. I buy 2 and the price is around $4.00+ each, this may be my last time getting the biscuit, at least 2 of them...
  • MS
    Mark Stitt
    Jan 4, 2026
    5.0
    Went to Burger King next door and they declined my order due to they said their closed at 10:45 butbtge hours were until 11pm their review wasn't good Thank you for the hot and fresh food and the politeness.
  • ZB
    Zoey Burleson
    Dec 31, 2025
    1.0
    I order my food and got my frappe I ordered a medium frappe I got a small when i brought it to the attention of one of the workers she said and i quote “I work here you don’t I know what a medium is and that’s a medium” when the highlighted letter was a S for small I was incredibly upset with the service I got
  • CC
    carsonbucco
    Dec 19, 2025
    2.0
    The food did upset my stomach, which made me disappointed and that’s why this food review is way lower, but the food is honestly pretty solid, but I would definitely wait a while till I come back or not come back to this location because it upset my stomach and I don’t know what it was but thank you for reading this.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 36 Pinewood Road, Granite Falls?

The McDonald's at 36 Pinewood Road, Granite Falls, is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available every day from 5:00 AM to 11:30 PM at this McDonald's.