Wendy's

3.9
1424 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
835 S Main Street, Graham, NC
27253, United States

Hours

Reviews

3.9
1,424 reviews
5 stars
642
4 stars
359
3 stars
175
2 stars
86
1 star
162

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including cold fries and incorrect orders.

Service Speed

Numerous reviews highlighted excessively long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers feeling dismissed or ignored.

Order Accuracy

Multiple customers experienced issues with incorrect orders, missing items, or items not prepared as requested.

Cleanliness

Some reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
  • JH
    JW Hamilton
    Nov 1, 2025
    1.0
    As much as they charge for fast food these days they could at least get the order right. Simple order too. Guy at the food pickup window was less than friendly. About 8pm on 11/1. I hate to complain about fast food, but here we are.
  • SM
    sherri moore
    Oct 27, 2025
    3.0
    Around closing the food isn't as good
  • JT
    Jonathan Taylor
    Oct 9, 2025
    1.0
    Ordered a Dave's double with no pickle and no mayo, and of course get both items on my sandwich. The fries were cold and nasty. The ketchup packets I was given were covered in what I can only assume/hope was dried ketchup. This restaurant has seriously gone down hill. A disgusting meal for $10.66....Wendy's should be ashamed of themselves.
  • ES
    Erika Sowers
    Sep 21, 2025
    1.0
    While the employees themselves were polite, the service was bad. Drive thru was wrapped around bldg. Inside line was long. After about 8 minutes in line, we were all told that they were going to take a break from orders to get caught up because only 1 person making sandwiches. Interesting because there were a lot of employees standing around doing nothing. Then after another 15 mins of waiting, there was no light at the end of this tunnel. 8 orders on the screen still waiting. Drive thru still backed up. Even if they had resumed taking orders at that moment, it would've been another 15 mins at a minimum before receiving food. This is a fast food restaurant. While I know that my food isn't always going to be ready on a drop of a dime, 38 mins is extremely excessive. Sadly enough, went to another fast food place nearby and the service and wait time was worst. Note to self, never stop at this exit for food again.
  • IP
    Ivan Pacheco
    Sep 14, 2025
    1.0
    You get one napkin at the drive thru? Seriously?

Frequently Asked Questions About Wendy's

Is Graham Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.