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McDonald's

3.5
(2421 reviews)

Business Details

414 S Main Street, Graham, NC
27253, United States
(336) 226-3490
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
414 S Main Street, Graham, NC
27253, United States

Hours

Reviews

3.5
2,421 reviews
5 stars
887
4 stars
498
3 stars
402
2 stars
209
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions.

Food Quality

Many reviews mentioned cold or improperly prepared food, including issues with fries and missing items.

Management Concerns

Several customers expressed dissatisfaction with management, citing poor employee behavior and lack of organization.

Cleanliness

Some customers noted that the restaurant was clean and had a pleasant atmosphere, contrasting with other negative experiences.

Customer Service

While some employees received praise for their helpfulness, many reviews highlighted a lack of attention and care from staff.
  • JB
    Josh Blue
    Feb 16, 2026
    1.0
    Maybe one day the fries will be fully cooked.
  • AA
    Ash
    Feb 14, 2026
    1.0
    This has got to be the WORST McDonald’s in NC. My family and I came in for late lunch. Ordered on the kiosk. Waited almost 30 minutes for our food. My husband got a spicy mcrispy, I got the new hot honey bacon mcrispy with no lettuce or mayo and add pickles. There were no pickles or the crispy jalapenos that’s supposed to be on it. Both of our sandwiches were rubbery. I took one bite and threw it in the trash. Terrible service too.
  • AG
    Alex Galifianakis
    Feb 8, 2026
    4.0
    Everything was great, other than the oil the fries were cooked in was definitely old. Im making this review to commend the service of Marquee. When others wouldn't make eye contact, he paused what he was doing, even though he was the furtherest away from me, and came to ask what I needed help with. A young man with great customer service skills made an alright visit memorable.
  • BM
    Bob Marley
    Feb 7, 2026
    1.0
    Worse place in the world to door dash. The crew just stand around and play around with each other while the dasher and customers wait. The never have fries down and they are extremely slow. Especially the manager. There's where it all starts. You got a trash manager, you'll have trash employees. Simple. The owners need to do better.
  • RH
    Richard Hopkins
    Feb 4, 2026
    5.0
    One of the better McDonald's that I've been to. Always fast, even when they are extremely busy. Not only is it fast, but the order is always accurate. Staff is extremely friendly.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 414 S Main Street, Graham, NC?

McDonald's at 414 S Main Street in Graham, NC is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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