McDonald's

3.5
2405 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
414 S Main Street, Graham, NC
27253, United States

Hours

Reviews

3.5
2,405 reviews
5 stars
878
4 stars
495
3 stars
403
2 stars
208
1 star
421

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and in-store orders, often exceeding 20-30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and issues with mobile orders.

Employee Behavior

Feedback indicated a lack of professionalism among staff, with reports of rudeness and inattentiveness.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a messy dining area.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or poorly prepared items.
  • JG
    John G
    Dec 23, 2025
    1.0
    Horrible food, everything cold, waited for food to be made and its still cold.
  • JJ
    Janey
    Dec 22, 2025
    1.0
    Told to pull forward and wait—then they forgot about our order. I had to leave the car, go inside, and watch them pull it
  • RK
    Raven Kai
    Dec 15, 2025
    4.0
    I was shopping in the area so stopped for. Quick meal before going home. They are much better than my local store. The place was really clean and the employees were all friendly. The food was good, not great, but still much better than I am used to.
  • IN
    Ila Newton
    Dec 13, 2025
    1.0
    The employees here forget that people still like to eat inside. I know they are timed on the drive through, but to only focus on that so people are standing in the dining room for 32 minutes just to place an order is ridiculous. Then waiting another 46 minutes for food just to get it cold!?! All while listening to the employees cuss and argue with each other! Head to the one near Target which is so much better!
  • HM
    Heidi Morris
    Dec 2, 2025
    5.0
    The manager from today/tonight, all my cards were not working therefore I could not get my son something to eat. She overheard my son say “momma, what are we going to do for food tonight ?” I said quietly “son hold on, I’m trying to. None of my cards ain’t working.” At this point, I have been dealing with life and have been under so much stress. She overheard what my son said and paid for his food. I automatically was fighting the water works. I believe her name was Shannon ❤️

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 414 S Main Street, Graham, NC?

McDonald's at 414 S Main Street in Graham, NC is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to 1:00 AM.