McDonald's

3.5
2390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
414 S Main Street, Graham, NC
27253, United States

Hours

Reviews

3.5
2,390 reviews
5 stars
874
4 stars
492
3 stars
402
2 stars
206
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of rude and unhelpful staff behavior, with some customers feeling ignored or disrespected.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and disorganized service areas.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or poorly prepared items.
  • TM
    Todd McClendis
    1 day ago
    2.0
    I've been here twice this week and I'm very disappointed because every time I come all I'm looking for is a ice cream cone. The machine is always broken and they never have an idea of when it's going to be fixed so for this I will continue to give them a low rating. Why not get a different machine altogether instead of Taylor brand so that you can have something to service your customers on a regular basis. Customer service is horrible when you go inside and I understand they are teenagers but you still have a business to conduct. Chick-fil-A would never hire someone with bad customer service
  • IG
    Isabella Goss
    6 days ago
    3.0
    Waited, at a dead stop, in the drive thru for 10 minutes, but the food was good ig
  • FS
    faith snead
    Nov 14, 2025
    5.0
    Had Isaiah in the window and he was absolutely great. Made sure we had everything and was super nice. 😁
  • JC
    Joseph Cooper
    Nov 10, 2025
    1.0
    Service may be ok in the drive through and lobby, I dont know, however it took 15 minutes to get a basic Mobile order while the were rolling cars through the drive through. Bottom line dont waste your time with a Mobile order at this location
  • HH
    Hulk316
    Oct 15, 2025
    1.0
    They lie and say the dining room closes at 11 but they always close it early, liars

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 414 S Main Street, Graham, NC?

McDonald's at 414 S Main Street in Graham, NC is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to 1:00 AM.