Up North Pizzeria

Reviews

• AW

  Andrew Wilson

  2 days ago
  1.0
  One star. This was a really poor experience and I would not go back. The pizza was the biggest letdown. It tasted bland, heavy, and overpriced for what it was. The crust did not have much flavor, the toppings felt skimpy, and the whole thing came across like a very average pizza being sold at a premium price. For a place with this many good reviews, I expected a lot more than what we got. The service was also frustrating. Everything felt slow, scattered, and careless. We waited too long for basic things, and the visit had that uncomfortable feeling where you can tell nobody is really keeping track of the tables. Even if the food had been better, the service would have made it hard to enjoy the meal. What bothered me most was the value. Nothing about the experience justified the price. The food was mediocre, the service was weak, and the overall atmosphere felt more chaotic than welcoming. I came in expecting a solid local pizza spot. I left wondering how this place has such a high rating. Based on my visit, I would not recommend it.
• JJ

  JJ Joy

  6 days ago
  5.0
  The taste of the food was excellent. Nice size slices and the bbq boneless wings, absolutely delicious!!
• ET

  Elizabeth Tilley

  Apr 23, 2026
  2.0
  Honestly the owner needs to reevaluate the service of this place. Our waitress had 7 tables for herself, it took 40 mins to get refills and 1/2 of our order was incorrect. Our pizza had no cheese and veggies only and came with pepperoni (how does that make sense) AND it was cold. They also forgot the only toppings on a personal pizza and when told they slapped it on there and it when they said they would remake it. We also ordered a side of bacon THREE separate times for our 3 year old and it came an hour after we ordered when we were trying to pay and told us the owner/manager had already made it and wouldn’t take $4 off the check. $4. When the owner was flirting with the next table and giving them upgrades. We also told them if we couldn’t get the bacon we could just get a cup of cheese on the side. Also would like to add the bacon is not even quality. It is the microwave kind. Honestly losing paying customers over $4 is crappy business model but it is what it is. Awful experience would not recommend.
• KF

  Kristin Franklin

  Mar 9, 2026
  5.0
  Great staff. Very nice atmosphere. You should definitely try and you won't be disappointed. Yum..😛
• KK

  Kimberly

  Mar 4, 2026
  1.0
  This place has amazing pizza, but unfortunately the last few times we’ve gone the service has been subpar and their surprise “large party” fee on the bill might have been the last straw. We went last night with friends- we sat at a high top with 6 chairs and 5 people at the table. 1 singular table. Our server was nice enough but only took our orders and brought us our drinks. After eating and getting the checks, we realize that we all had been charged a 20 percent “large party fee”. I understand for 8+ people or when tables are pushed together, but I have never seen a restaurant consider 5 people a large party. This seems like an attempt from staff to guarantee tips for subpar service. I’m just glad we caught it before leaving an additional 20 percent tip on top of that!