Service Speed
Customers frequently reported excessively long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold or poorly prepared items, while some praised specific menu items.
Staff Attitude
While some reviews noted friendly and helpful staff, others reported rude behavior and lack of attention from employees.
Cleanliness
Multiple customers commented on unsanitary conditions, particularly in the bathrooms, raising concerns about overall cleanliness.