Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude interactions and lack of attention from staff.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Speed of Service
Customers consistently noted slow service times, particularly in the drive-thru, with long waits for food.
Cleanliness
Several reviews mentioned cleanliness issues, both in the dining area and with food preparation.
CA
charles aldred
Jan 2, 2026
1.0
McDonald's needs workers without attitudes.
YY
Yolawnda
Dec 20, 2025
2.0
The lady that took our order was very short with us. I get that it's fast food, but still. We get to the window and we're immediately told to pull up (we ordered the two cheeseburger meal with a large sweet tea and an order of fries). Took about five minutes for our order to come out. It was the wrong order and we didn't receive our drink. My husband decided to go inside to get it. He's still in there.....
SS
Sergio Sanchez-Hernandez
Dec 9, 2025
1.0
Apparently if you place a mobile order that’s supposed to be “fast” It takes 30 minutes just to make an iced coffee after you place the order.
BR
Billy Ray
Dec 6, 2025
1.0
I've been here waiting 10 minutes for my food
MM
Mike moore
Dec 2, 2025
1.0
For the first time in a long time I stopped in for breakfast. It was 7:26 a.m. Dec 1. It wasn’t busy. My service went like this, me, “do you offer senior discounts?” Cashier, “Only for coffee.” Me, “ok, I’ll have a sausage and egg biscuit with a senior coffee please.” Cashier, “$4.64”. The order was filled and then put on the counter. I picked up the order, walked to a window table, sat down and ate my breakfast. On my way out, I walked to the counter and requested a coffee refill then left.
The same person waited on me from entering to exiting. The cashier/hostess, 1. never made eye contact, 2. she never acknowledged my presents with a greeting, 3. she never asked if my order was take-out or dine-in, 4. she never provided me with a reciept, 5. When I requested the refill, she grabbed the cup, refilled it, only half way, then she sat the cup back in front of me quickly turning away with the same attituded displayed from beginning to end.
The issue is this, here is massive global company with 43,000 restaurants serving the world. I do not understand why McDonalds on Wayne Memorial Drive in Goldsboro, NC has a frontline customer service associate responsible for greeting customers as if she’s never been trained in basic customer courtesy. Despicable!
What are the McDonald's hours of operation at 2002 Wayne Memorial Dr, Goldsboro, NC?
This McDonald's location is open 24 hours, 7 days a week, including holidays.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 2002 Wayne Memorial Dr offers drive-thru service 24/7.
Can I order delivery from this McDonald's and what are the delivery options?
Yes, delivery is available 24/7 with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order on the McDonald's app?
You can download the McDonald's app for iOS or Android from the respective app stores and order through the app or via the quick link provided.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, this McDonald's provides WiFi service and supports mobile ordering for customer convenience.
Where can I find the full menu for this McDonald's restaurant?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby restaurants to this McDonald's at 2002 Wayne Memorial Dr?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Waffle House, New China Fun, Starbucks, Pizza Hut, Subway, Wendy's, and Hardee's.
Are there convenient fuel stations near this McDonald's location?
Yes, nearby fuel stations include BP, Harris Teeter Fuel Center, Circle K, and Kangaroo Express, which can be useful for customers combining errands with a meal stop.
What other services can I find close to McDonald's at 2002 Wayne Memorial Dr?
In the area, you'll find service providers like H&R Block for financial services, Rocket Wash Express car wash, Panache Nails and Spa, and UPS Access Point for courier services.