Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or improperly cooked food, with some even experiencing food safety issues.
Service Issues
Frequent complaints about slow service, incorrect orders, and poor customer service were noted, particularly in the drive-thru.
Cleanliness
Several reviews mentioned unsanitary conditions and dirty dining areas, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and enjoyed specific menu items like chicken nuggets and McChicken sandwiches.
RM
Rose Martinez
Feb 14, 2026
1.0
Ask the manger nicely about having gift cards that are not grinch theme in the month of February! Didn’t even bother to look in the back.
MS
MiKayla Smith
Jan 12, 2026
1.0
At this point, shame on me for even trying to give this place chance after chance. It is absolutely astounding that I can never get even warm food at this location…. How are the fries ALWAYS cold?! Sometimes even stale. Tonight my husband went and waited FOREVER in the drive thru because they apparently gave our food to the lady in front of him. He had to wait for them to remake it and still ended up with cold fries!
QJ
QueenVirgo Jones
Jan 1, 2026
5.0
Easy order online and pickup
WJ
William Barnes Jr.
Dec 30, 2025
1.0
Order a kids happy meal, get the order in a large bag, didn't think anything of it. Included was two cheeseburgers and a large fry that we didnt order. It was topped off with a chewed up piece of chewing gum, the FDA needs to shut this place down.
CB
Cory Baker
Dec 29, 2025
1.0
I went to McDonald's at 10:20 and they already locked the doors. And this was the only way I was going to eat for the night and they decided to not let me in. And they say they close at eleven.It even says it on the door and website