Business Details
About
Mexican Restaurant
Chipotle Goldsboro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
467 reviews
5 stars
191
4 stars
82
3 stars
58
2 stars
33
1 star
103
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the freshness and taste of the food, there were consistent complaints about portion sizes being small and ingredients being missing or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff attitudes, mistakes with orders, and long wait times, particularly for online orders.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unclean tables and floors, which detracted from their overall dining experience.
Ingredient Availability
Many reviews mentioned that the restaurant often ran out of key ingredients, leading to dissatisfaction among customers who expected certain items to be available.
Staff Attitude
There were mixed reviews regarding staff demeanor; while some customers experienced friendly service, many reported unprofessional behavior and a lack of enthusiasm from employees.
- JJJessica2 days ago3.0The past two or three times I came a homeless man is outside begging or sleeping inside or right outside the door. I feel chipotle should have more consideration for their customers and how this makes them uncomfortable.
- BPBrooke PeeryOct 20, 20252.0Placed an order for pickup today. Sadly, 2 out of 5 items did not come as ordered. Everything was fresh, but they added sour cream to two bowls where it was not asked for. I admit I should have checked them before I left, but being in a hurry, I instead opened my bowl to sour cream when I am lactose intolerant…for a $50 order with the order printed on the top of the lid of the bowls, it just seems inattentive.
- KKKay KayOct 14, 20255.0The restaurant table chairs and floors are always dirty even after 30 minutes after opening the restaurant is dirty. I don't believe that the employees care about keeping the customers area clean. The food prep area is always clean and sanitized. The food is always fresh good and hot. The guacamole is always fresh and tastes amazing. I love the guacamole. The employees were never happy and always had bad attitudes. Now that there are new employees the atmosphere is calm relaxing and enjoyable. That you Chipotle for hiring new people because their attitudes are great. I was there October 12 2025 @ 11:10AM and I actually enjoyed being there because of the new employees and I actually laughed because the lady was very funny and humorous. Loved it.
- JTJon TaylorOct 11, 20251.0ordered a chicken bowl. When I got to the lettuce, they said they didn’t have any because the truck didn’t deliver. I was totally ok with that, however, when I moved closer to the register, I saw a pile of lettuce in the “online order” section. So i politely asked for lettuce, even said it could be on the side, but they said it was for online orders ONLY. They refused to give it to me. Customer satisfaction is clearly not a priority for this location.
- ARAudrey RobinsonOct 5, 20252.0I visited this location (Berkeley Blvd, Goldsboro NC) at 10:45 am October 5, 2025. Upon arrival, I could see that the staff was still preparing things, and that was fine with me. The person that prepared my order was very polite, she made my food the way I asked her to make it. I was satisfied, however, when I got to the counter to pay for my food, the next worker was very rude, short and had an attitude. I simply asked for a side of red chimichurri sauce, which she stated “we don’t have any”. To that, her coworker added that they indeed did have some, but it just needed to be put in a cup. I then proceed to pay for my meal. The girl then says we only take card right now and I say that’s fine because I was paying with my card. She slings my food in a bag, along with a cup of sauce, along with an empty cup that I asked for for my beverage. She then proceeds to sling the whole bag at me. I literally stopped to process what had just taken place and I looked at her before responding. I was going to say something, but against my better judgment, I didn’t. I just politely said thank you, and I turned around to walk away to make my drink. I understand someone having a rough day or a rough moment, but I think people need to be mindful of the way they treat their customers. If this had been a different day for me, it would have been a problem. But thank God, I was in a good mood. Workers check your attitudes. God bless and HAPPY SUNDAY!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Goldsboro serve?
Chipotle Mexican Grill in Goldsboro offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Goldsboro?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Goldsboro offer pickup or delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Goldsboro?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Goldsboro accept credit cards and provide catering services?
Yes, they accept credit cards and offer catering services for events and gatherings.
How can I contact Chipotle Mexican Grill in Goldsboro for inquiries?
You can contact them by phone at +1 919-751-7237 or email at NC.2793.Goldsboro@chipotle.com.
Is Chipotle Mexican Grill in Goldsboro welcoming to LGBTQ customers?
Yes, the location is known to be welcoming and inclusive to LGBTQ customers.
What nearby restaurants can I visit before or after eating at Chipotle Mexican Grill Goldsboro?
Nearby dining options include Firehouse Subs, Tropical Smoothie Cafe, Wilber's Barbecue, Dunkin', Waffle House, Bateeni Mediterranean Cuisine, and Cook Out.
Are there any nearby services like banks or salons close to Chipotle Mexican Grill in Goldsboro?
Yes, nearby you can find PNC Bank and Truist for banking services, as well as hair salons like Sport Clips Haircuts of Goldsboro and Salon Peluqueria Elizabeth.
What nearby shops offer beauty, jewelry, or wellness products near Chipotle Mexican Grill Goldsboro?
Nearby you can find Buff City Soap for beauty supplies, Kay Jewelers and Barnes Jewelers for jewelry, and Vitamin Shoppe for vitamins and supplements.