Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating dining experience.
Food Quality
While some customers enjoyed the food, there were consistent complaints about items being overcooked, stale, or not fresh.
Cleanliness
Several reviews highlighted unsanitary conditions, including overflowing trash and unclean dining areas.
Staff Behavior
Customers noted a lack of professionalism among staff, with reports of employees being disengaged or gossiping instead of focusing on customer service.
Item Availability
Frequent reports of menu items being out of stock or unavailable, causing disappointment among customers.
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Sarah Paul
Dec 20, 2025
1.0
I originally ordered a Bo biscuit and they said they didn’t have any, that was fine so I ordered a chicken sandwich. We had to wait about 10 min to get our food while cars were passing us with their food. I ate a bite and it was completely raw. We went back in and got another sandwich. It took 20 min to get it and people who walked in got cheddar bo biscuits which is what they told us they didn’t have. A few bites into the 2nd sandwich I found that it was raw as well . We got a refund and the staff were helpful .
MP
Marie Plummer
Dec 14, 2025
1.0
Just stopped to eat and Everytime we tried to order something they said they were out. People were laughing behind the person speaking and they were talking in text. Saying question mark and other weird things at the end of their sentences. We left.
BR
Beverly Rouse
Dec 13, 2025
5.0
My favorite place to eat.😀🙃
RJ
Rae Jones
Nov 26, 2025
5.0
Super busy. Great service and very clean bathroom.
BH
Brandon H
Nov 17, 2025
3.0
Everytime I stop by this Bojangles the drive-thru is always backed up no matter what time of day it is. They also seem to run out of certain items like chicken supremes and bbq, and on top of that they almost always forget to put straws, dipping sauces, etc in your order. The food is good but the service is absolutely atrocious.